Revenue Operations Specialist
Department: Strategic Partnerships
Employment Type: Full Time
Location: Barcelona
Reporting To: Bryan Porter
Compensation: €45,000 - €55,000 / year
Description
AirHelp is the world’s leading advocate for air passenger rights, with millions of travelers helped and a fast-growing B2B partnerships business. We’re looking for a Revenue Operations Specialist who will make our sales engine run smarter, faster, and at scale.
This is about building better systems: cleaner CRM, sharper insights, and processes that help our Partnerships team close deals with confidence.
Location: Hybrid from Barcelona or Gdańsk
Reporting to: Chief Sales Officer
What you'll do
* Be the CRM owner (Salesforce, HubSpot, or equivalent): drive adoption, ensure data quality, and set up automations that save time.
* Build scalable processes : design workflows that keep the pipeline accurate, shorten deal cycles, and make forecasting reliable.
* Turn data into strategy : create dashboards and reports that show what’s working, where deals get stuck, and how we grow faster.
* Enable the team : support smooth partner onboarding, keep records and contracts up to date, and equip the Partnerships team with the tools they need to succeed.
What you bring
* 2–4 years of experience in Sales/Revenue Operations, Business Analysis, or CRM management (B2B preferred).
* Strong CRM skills (Salesforce, HubSpot, or similar), including reporting and automation.
* Data mindset: confident in Excel/Google Sheets and familiar with BI tools.
* Process thinking: ability to map, simplify, and optimize workflows
* Clear communication skills — able to turn numbers into actionable stories for business leaders
* 95%+ CRM data quality across the pipeline.
* Forecasts that leadership can rely on.
* Dashboards used in every pipeline review.
* A measurable reduction in deal cycle length.
Why AirHelp
* Impact you can see: your work directly drives revenue growth and efficiency.
* Growth for you: learning days, mentorship, workshops, and language classes.
* Flexibility: hybrid setup, choice of contract type, and “work from anywhere” weeks.
* Wellbeing first: private healthcare, mental health support, gym card, and life insurance.
* Global connections: annual travel allowance, team days, and company-wide events.
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