Enterprise Technical Lead
Location: Barcelona, Spain
Job Type: Full‐time (regular)
Referral Code: 6954
Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem—including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, we are building the future of how data is connected and used to improve health.
Description
We are looking for an Enterprise Technical Lead to own technical delivery and customer success across complex enterprise engagements, driving clarity in ambiguous situations and translating Datavant's linkage and real‐world evidence generation capabilities into outcomes customers can act on.
You will operate as a trusted technical partner to customers and internal teams, taking customer‐facing technical projects from messy to executed and balancing white‐glove support with the scalable patterns the team needs.
You will:
- Own end‐to‐end technical delivery of complex customer engagements, often spanning multiple systems, stakeholders, and product areas
- Build deep understanding of customer ecosystems, data flows, and business goals and use that to design effective technical solutions
- Serve as the technical quarterback for customer escalations: pull in the right cross‐functional partners, drive resolution, and lead retrospectives that turn lessons into prevention
- Translate technical complexity into clear, actionable insights for both technical and non‐technical audiences
- Approach ambiguity with structured thinking and a "yes if" mentality: organize information, develop a clear plan, drive execution, and come prepared with recommendations rather than open questions
- Make decisions on tradeoffs (technical feasibility, business impact, customer needs, scalability) and own driving them to resolution
- Develop business and impact awareness: understand how technical decisions affect adoption, accuracy, scalability, and long‐term customer value, and communicate that impact to both customer and internal stakeholders
- Submit structured, actionable feedback to Product and Engineering, and document customer implementations clearly so the team can learn from them
- Identify patterns across customer work and propose repeatable solutions, automation, or framework opportunities that scale beyond a single customer
- Build trust‐based, long‐term relationships with customers, balancing reliable delivery with thoughtful pushback when warranted
- Maintain a 1:1 say‐do ratio: exceptional reliability and follow‐through on every commitment
What you will bring to the table:
- Bachelor's degree
- 3–5 years of full‐time experience in a customer‐facing technical role, preferably in a B2B SaaS context (implementations, technical solutions, technical program management, sales engineering, or similar)
- Proven ability to own complex, ambiguous customer‐facing projects end‐to‐end with minimal oversight, while keeping technical and business outcomes aligned
- Strong technical fluency across APIs, data workflows, integrations, and customer data systems
- Structured problem‐solving in ambiguous, high‐stakes situations: you frame the problem, prioritize hypotheses, and drive resolution
- Scientific and analytical reasoning: you use evidence, evaluate uncertainty, understand validation, and communicate tradeoffs clearly
- Excellent communication and stakeholder management across technical and non‐technical audiences, internal and external
- Cross‐functional collaboration without authority: you align Product, Engineering, Customer Success, GTM, Science, and Privacy partners to drive customer outcomes
- Customer judgment: you balance technical correctness with customer goals, and bespoke needs with scalable solutions — asking not just "Can I?" but "Should I?" when designing custom approaches
- Ownership and reliability: you finish what you start; you advocate for solutions that solve root causes, not just symptoms
Familiarity with healthcare data, life sciences workflows, or real‐world evidence generation is a plus
Perks of joining Datavant in Barcelona
- 25 vacation days
- Daily in‐office lunch stipend and a fully stocked kitchen
- Hybrid work model: 2 days per week in our office in Gràcia
- Commitment to professional development opportunities
- Employee‐led initiatives including annual company‐wide innovation day & DEI resource groups
- Comprehensive private health coverage with out‐of‐network reimbursements options
- Flexible remuneration with Cobee (restaurant, transportation, nursery)
- Peer & company recognition programs
- Monthly educational lunch & learns
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or any other legally protected status.
To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it through our interview accommodation request process, using your requisition ID when submitting your request. Requests for reasonable accommodations will be reviewed on a case‐by‐case basis.
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