Who We Are
Por favor, asegúrese de leer atentamente los siguientes detalles antes de enviar cualquier solicitud.
Spoki is a Conversational Platform that helps companies build authentic relationships with their customers through WhatsApp and Artificial Intelligence. We believe in the value of genuine connections and provide tools that enable marketing, sales, and customer care teams to communicate in a direct, effective, and personal way.
Our culture is built on four key principles: an unwavering passion for what we do, putting customer success first, working as a united and collaborative team, and approaching challenges with an entrepreneurial and results-driven mindset.
The Role
We're looking for an Account Executive (Inbound or Outbound) to drive revenue growth in Italy or Spain. You will own the sales cycle — from the first qualified interaction to closing the deal — with a strong focus on delivering monthly TCV targets. Depending on your focus (Inbound or Outbound), your pipeline will differ — but your mission remains the same: win the deal and create long-term value.
Outbound Responsibilities
Take ownership of qualified opportunities from BDR handoff to close
Run deep discovery to understand business needs, pain points, and decision processes
Deliver tailored demos and build high-impact proposals
Collaborate closely with BDRs to improve pipeline quality and targeting
Maintain accurate pipeline data in HubSpot to support forecasting
Continuously analyze performance and optimize your approach
Inbound Responsibilities
Convert a high volume of inbound demos into new business
Lead consultative conversations with key stakeholders (Marketing, CRM, E-commerce, CX leaders, Founders)
Manage multiple deals across different stages simultaneously
Drive higher TCV through strategic contract positioning
Keep a clean, real-time pipeline in HubSpot
Collaborate cross-functionally to improve conversion rates
Continuously refine your demo and closing strategy
Requirements
2–3+ years in an Account Executive or closing role (B2B SaaS or digital product strongly preferred)
Proven track record of owning a full sales cycle — from first meeting to signed contract — and consistently hitting or exceeding quota
Languages: native-level Italian (Italy role) or Spanish (Spain role) + professional English
Location: based in Italy (Italy role) or Spain (Spain role); available for occasional on-site presence
Strong closing instinct: you know when to push, when to slow down, and how to handle objections without damaging the relationship
CRM discipline: you live in HubSpot (or equivalent), keep it clean, and use data to manage your pipeline — not just as an admin task
Quota mindset: you track your own attainment and pipeline coverage daily and take full ownership of your number
Consultative approach: strong discovery skills, ability to connect prospect needs to tangible value, and comfort navigating multiple stakeholders
Resilience and ownership: comfortable in a fast-paced, high-accountability environment where results are visible and performance is expected
Nice to Have
Experience selling to e-commerce, retail, marketing, or customer experience teams
Familiarity with WhatsApp Business API, conversational commerce, or marketing automation platforms
Fluent Italian speaker (for the Spain role — useful for internal collaboration with the Italy team)
Understanding of SaaS metrics: TCV, MRR, churn, NRR, pipeline coverage, win rate
Bonus Points
Experience closing deals with e-commerce, retail, or customer care businesses
Interest or hands-on knowledge of WhatsApp Business, conversational marketing, or AI-powered sales automation
Structured approach to the sales process: consistent frameworks, repeatable discovery flow, and methodical objection handling
Analytical mindset: ability to read your own pipeline metrics, identify where deals are stalling, and diagnose root causes
What We Offer
Be part of building a cutting-edge Conversational Commerce platform poised for global expansion.
Competitive compensation
Work with an international, passionate, supportive, and talented team dedicated to excellence.
The latest Apple MacBook Pro and all necessary tools.
Career Levels: continuous growth with clear key points to help you design your personal and professional development in the direction you desire
Permanent, full-time contract.
Regular team-building events and celebrations. xohynlm
Access to cutting-edge technologies and resources to stay at the forefront of engineering and innovation.