Ground Operations Manager - Spain(16734)
Description
Ground Operations Manager – Spain
Please note, this is a 7 month fixed term contract position
We are easy Jet – a FTSE-100 listed, £multi-billion low-cost airline that serves tens of millions of customers every single year. If you’re reading this, you have probably already been an easy Jet customer, and you’ll know that there is no more iconic (or Orange!) travel brand in Europe.
We fly more than 1,207 routes, connecting 38 countries across Europe, and employ more than 18,000 colleagues. We’re on a mission to make low-cost travel easy – and whatever your role here, you’ll connect millions of people to what they love using Europe’s best airline network, great value fares, and friendly service.
What makes us easy Jet? Our Promise Behaviours - we are Safe, Bold, Welcoming and Challenging. Four Behaviours. One Spirit. One easy Jet.
Read on if you
- Have experience in operations management, ideally within an airline or passenger transport/logistics environment
- Enjoy leading teams, building relationships, and driving performance excellence
- Have a passion for continuous improvement and delivering outstanding customer experiences
The Team
You’ll be joining our Ground Operations team, where we work together to deliver world-class safety standards, operational excellence, and a seamless customer journey every flight, every day. We collaborate across stations and functions, ensuring easy Jet’s standards and objectives are achieved through strong partnerships and effective communication.
The Role
As Ground Operations Manager, you’ll be responsible for managing, overseeing, and delivering safe practices and procedures across your assigned area. You’ll drive performance excellence, maintain cost control, and ensure a consistent customer experience by:
- Implementing and maintaining safety and standards management processes, proactively identifying trends and correcting deficiencies
- Developing robust communication with third-party suppliers and documenting reports for audit purposes
- Working cross-functionally at station level to achieve easy Jet standards and objectives
- Delivering improvements and solutions at underperforming stations, reporting operational issues, and liaising with procurement teams for successful commercial outcomes
- Spending time out in the network to ensure delivery of the easy Jet product and positive relationships with suppliers
- Ensuring ground handlers communicate effectively during disruption, meeting legal requirements and protecting the brand
- Managing and influencing airports and ground handling providers to meet regulatory requirements and contractual service levels
- Leading local business disruption teams as appropriate
Business Area
Operations
Primary Location
Spain-Barcelona
Organisation
Cabin Services
Schedule
Full-time
Unposting Date
03/03/2026, 11:59:00 PM