SENIOR MANAGER – MIDDLE OFFICE EXTERNAL WORKFORCE GBS / PROCUREMENT / EXTERNAL WORKFORCE GOVERNANCE Location: To be confirmedAs our Senior Manager – Middle Office External Workforce, you will own and strengthen governance over Coty's non‐employed workforce, ensuring every external workforce request is compliant, value‐driven, and aligned with business, financial, and workforce strategy.THE ROLE OPTIMIZE, ENABLE, INNOVATE! As our Senior Manager – Middle Office External Workforce, you play a critical role in overseeing and optimizing all requests for non‐employed workers across the organization. You will validate and challenge demand, drive governance and transparency, lead a small team, and partner cross‐functionally to ensure cost efficiency, compliance, and strategic workforce decisions.You will be reporting to GBS – P2P Procurement & Capabilities, and you will manage:1. Request Governance & Workforce Validation Act as the primary intake point for all non‐employed workforce requests (contractors, temporary labor, SOW‐based engagements, blue/white/pink collar)Challenge and validate requests against operational needs, budgets, and workforce strategyAssess business justification, skill requirements, duration, and cost structuresEnsure compliance with internal policies and local labor regulationsPartner with HR and Procurement to define the most appropriate sourcing model2. Leadership & Team Management Lead, coach, and manage a team of 2 external workforce analysts/coordinatorsSet clear performance expectations, KPIs, and service standardsFoster a culture of accountability, continuous improvement, and value creationEnsure consistent quality and timeliness of request processing3. Stakeholder Management & Advisory Act as a trusted advisor to business leaders on external workforce optionsCommunicate clearly on request outcomes, required adjustments, and compliance considerationsBuild strong relationships with HR, Procurement, Legal, Finance, and OperationsInfluence stakeholders and challenge decisions constructively4. Reporting, Analytics & Governance Frameworks Develop and deliver reporting on request volumes, approval trends, cost avoidance, and workforce mixTrack KPIs such as time‐to‐approve, compliance adherence, request quality, and savingsProvide data‐driven insights and recommendations to senior leadershipContinuously improve governance frameworks, approval matrices, and documentationSupport audits, risk assessments, and policy updates related to external workforce managementYOU ARE A COTY FIT As a governance‐oriented leader, you thrive in complex, matrix environments and enjoy challenging the status quo to drive better decisions.Your skills and experience include: Bachelor's degree in Business, HR, Procurement, Supply Chain, or related field7–10 years' experience in contingent workforce management, procurement, HR operations, or governance rolesProven experience challenging business requests using structured decision frameworksStrong analytical and reporting skills (Excel, Power BI or similar tools)Demonstrated people‐leadership experienceExcellent communication, negotiation, and stakeholder‐management skillsStrong business acumen, risk awareness, and data‐driven mindsetExperience in multinational or matrixed organizations (preferred)If you're ready to support and shape the future of Coty's extended workforce, we want you on our team!WHAT WE OFFER This role provides high visibility and strategic impact across Coty's global workforce ecosystem.Opportunity to shape global external workforce governanceExposure to senior stakeholders across HR, Procurement, Finance, and OperationsLeadership responsibility with strong autonomyDynamic, international environment promoting a culture of kindnessHybrid working modelABOUT US Our people make us who we are. At Coty, we celebrate diversity, fearless kindness, and bold thinking—creating an inclusive workplace where everyone can be their authentic self.
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