Top 3 Reasons To Join Us
Competitive remuneration package
International Environment
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We're the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We've grown our annualized revenue by over 30x since January 2021
We're constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
About the Role
We are looking for a Junior Integration Support Engineer to provide technical support to our Solutions Architect in building and maintaining integrations with our partners. This role focuses on the configuration, testing, and documentation of APIs, while also contributing to solution analysis and project coordination. It's an excellent opportunity for a junior professional to gain hands-on exposure to modern API technologies, work closely with cross-functional teams, and grow into a more senior technical role.
What You Will Do
API Management & Testing:
Set up and maintain partner-specific API sample collections in tools such as Postman and GraphQL Playground
Analyze third-party REST and GraphQL APIs as part of the discovery process for new integrations
Adjust API request/response payloads to align with evolving product features or partner-specific requirements
Perform regular validation of new and existing product APIs to ensure functionality and quality
Technical Documentation:
Create and maintain clear, field-level API documentation for both internal and partner use
Develop and maintain workflow diagrams and charts (e.g., using Mermaid) to illustrate integration processes and data flows
Solution Support & Quality Assurance:
Assist in reproducing and investigating technical issues reported by partners, comparing behavior across different environments (e.g., dev vs. UAT)
Prepare test data and scenarios (e.g., endorsements, cancellations) to support solution design and analysis activities
Support the technical setup and preparation for client-facing product demonstrations
Coordination & Process Management:
Coordinate user access requests and the setup of service accounts for integrations
Track the status of technical user stories and tasks in Jira to provide updates for client meetings
Follow up with internal teams (Product, Engineering) on action items to gather information for the Solutions Architect
What We Need
Familiarity with at least one programming language (Node.js, .NET, JavaScript, or Java)
Basic knowledge of API concepts (REST, GraphQL)
Hands-on experience with API client tools such as Postman
Detail-oriented and systematic approach to problem-solving
Strong organizational and communication skills
Ability and eagerness to learn new technical concepts quickly
Preferred (Nice-to-Have) Qualifications
Familiarity with project tracking software (e.g., Jira)
Experience creating technical diagrams or documentation
Key Learning & Development Opportunities
Gain exposure to the end-to-end lifecycle of enterprise software integrations
Develop practical expertise in modern API technologies and integration patterns
Receive direct mentorship from a Solutions Architect, offering insight into technical solution design
Build skills in technical analysis, quality assurance, and cross-functional collaboration
Why You'll Love Working Here
International Environment
Competitive remuneration package
15 Days Annual Leave
Annual Performance Bonus
Health Insurance
Remote Work Allowance
Anniversary Bonus
Company activities and events
Learning and development plan
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