Description:
Are you a Dutch native speaker with strong communication skills and an interest in technology?
For our SMA project in Barcelona, we are looking for Technical Support Specialists to join the team starting 15 September 2025.
About the company
Our partner is a global leader in the customer service industry, delivering exceptional experiences for over 750 leading and digital-first brands. With 170,000 associates worldwide, they provide innovative customer service solutions and seamless customer experiences.
Your responsibilities
* Provide technical support to customers via phone, email, and chat
* Analyze and solve issues with a customer-oriented approach
* Work closely with an international team in a dynamic environment
* What we offer
* Permanent full-time contract (39 hours/week) with a two-month trial period
Training & Start
* Official start date: ASAP
Interested in starting your career in Barcelona? Apply now and become part of this exciting project.
Requirements:
* Native Dutch speaker + minimum B2/C1 English
* Valid EU passport
* NIE number or NIE appointment scheduled
* Residency in Barcelona
* Interest in technology or electricity
* For remote work: stable internet connection with ethernet cable (equipment provided: PC, headset, etc.)
Offer:
* Training (5 weeks): €1,424.76 gross/month
* Production: €21,500 gross/year + €3,500 performance bonus divided over 12 months
* Paid training under contract
Working hours: Monday to Friday, 08:00–17:00
Location: Barcelona with relocation package
Possibility to work from home after 6 months, depending on performance and agreement with the manager
International working environment with opportunities for growth