Job Description:
An opportunity for Material Services within Airbus Defence and Space in Getafe (Madrid).
Responsibilities
* Manage Customer Orderbook and performance for Spares and Repair processes within EF scope.
* Monitor OD KPIs and conduct deep analysis to improve organizational performance.
* Identify and communicate potential risks to n+1 and implement mitigation actions with operational teams.
* Act as the focal point for customer escalations and prioritizations, ensuring clarity for operational teams to maintain customer satisfaction.
* Lead internal and external customer meetings to align with OD team activities.
* Report on the orderbook status for different campaigns.
* Follow the Order Desk Communication Manual.
* Support process definition to optimize OD performance.
* Assist in the implementation of GODN (Global Ordering Desk Network) and monitor analyst delegation to local teams under customer scope.
* Coordinate operative issues related to Customer in internal order desk meetings.
* Serve as OD main focal point in Customer Program Meetings, ensuring OD actions are completed.
Skills
* Degree in Engineering or equivalent.
* Experience in Quality, Manufacturing Engineering, or Programmes.
* Experience working in a multicultural environment.
* Strong communication and negotiation skills.
* Leadership and teamwork abilities.
* Proficiency in English.
Benefits
As an Airbus employee, enjoy benefits such as additional vacation days, attractive salary, transportation services, on-site facilities (canteen, kindergarten, medical office), participation in social initiatives, and excellent upskilling and development opportunities in a multicultural environment.
About Airbus
Airbus is a leader in aerospace, designing, manufacturing, and delivering products globally. With around 130,000 employees, it is Europe's largest aerospace company and a global leader in aviation, committed to sustainable aerospace and fostering flexible working arrangements. Recognized as a Top Employer in Spain and Europe for 2023.
This role requires awareness of compliance risks and a commitment to act with integrity, foundational to the company's success and reputation.
Company Details
Company: Airbus Defence and Space SAU
Employment Type: Agency / Temporary
Experience Level: Entry Level
Job Family: Material Support & Services
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