The TRANS4RM program aims to equip adidas with a future-ready enterprise resource planning (ERP) system, incorporating intelligent technologies such as data-driven AI, machine learning, and advanced analytics. Through the TRANS4RM Business Transformation, we are establishing the digital foundation to deliver a premium customer and consumer experience across all channels (Wholesale, Retail, eCommerce).
This role will be part of the 18-month testing phase, supporting the testing of the new ERP system, SAP S/4 HANA, for Market Europe (3 clusters – 8 zones – 29 countries) within the respective workstream area.
Purpose & Overall Relevance for the Organization:
To ensure customs systems are working correctly and comply with regulations. This role combines technical expertise, project management skills, and knowledge of customs processes.
We are looking for a manager to oversee testing for our software and systems. The ideal candidate should have experience in global logistics and/or customs processes. They should understand complex customs processes, ensure they meet business outcomes, identify gaps between current and future processes, and gather feedback from stakeholders.
Key Responsibilities[SH1] :
* Develop and implement testing strategy, plans, and timelines aligned with project goals and objectives.
* Oversee the development and execution of testing plans across Market Europe, ensuring consistency with implementation goals and timelines in each market.
* Ensure alignment with Customs operational and Global Customs teams.
* Collaborate with key customs stakeholders to identify system gaps and translate them into requirements.
* Identify, document, and track defects, working closely with development teams to ensure timely resolution.
* Generate and analyze testing reports, metrics, and dashboards to communicate testing progress and outcomes to stakeholders.
* Assist in training end-users and stakeholders, ensuring they understand the system and its functionalities.
* Identify opportunities for process improvements in testing methodologies and practices to enhance efficiency and effectiveness.
* Engage with local experts to analyze the root causes of unexpected results.
* Ensure best practices are applied and guide efforts to track, standardize, and enhance processes during the rollout.
Key Relationships:
* Market Customs teams
* Global Customs
* Europe TRANS4RM team
* Global TRANS4RM team
* Business Process Owners
* Operational business experts
* IT Tech Teams
* SAP Consultants
Knowledge, Skills, and Abilities:
* Familiarity with global logistics and/or customs environments, ERP systems, and data management tools.
* Strong analytical skills to assess system functionality and identify gaps.
* Experience in project management methodologies is a plus.
* Excellent verbal and written communication skills to convey complex information clearly.
* Ability to troubleshoot issues and provide effective solutions.
Requisite Education and Experience / Minimum Qualifications:
* Educated to University level or equivalent experience.
* At least 5 years of working experience in supply chain management / customs business.
* Fluency in English, Written and Spoken.
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