MTS Globe is the biggest independently owned incoming company in Europe. Our network includes 66 destination offices in 21 countries in and around the Mediterranean Sea, the Atlantic Ocean, North Africa, the Black Sea, the Arabian Gulf, and Mexico's Caribbean Coast. Since its foundation in 1967, MTS Globe has built a strong market presence in 27 source markets in Europe and North America. It serves over 5.3 million customers with 27 million overnights per year in over 10,000 hotels. 250 clients have chosen MTS Globe as their preferred destination partner, enjoying high satisfaction levels due to reliable, high-quality service, customized solutions, advanced technological integrations, individual attention, and excellent price-quality ratios from large purchasing volumes and synergies within a strong international network. Our team comprises 900 employees from 25 nationalities, supported by local shareholder partners and central experts in operations, commercial, and technological fields, ensuring superior value for our clients.
The vision of MTS Globe is to expand our network and develop new business models in a continuously evolving distribution environment, driven by satisfied clients, true partnerships with customers and hotel suppliers, and innovative IT solutions.
We are seeking an enthusiastic individual eager for a new challenge.
Position: Customer Care Agent
We are hiring Customer Care Agents for a receptive agency at our Palma Office as part of our growing team.
Main Responsibilities:
* Providing telephone support to clients and agencies.
* Handling lost and found assistance.
* Assisting customers with claims or emergencies.
Minimum Requirements:
* At least one year of experience in a similar position.
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