Threat Monitoring Analyst - SDS
Join to apply for theThreat Monitoring Analyst - SDSrole atSantander Digital Services.
About Santander Digital Services
Santander ( is evolving from a global, high-impact brand into a technology-driven organization.
Our mission is to contribute to help more people and businesses prosper, while fostering a strong risk culture and proactive risk management at all levels.
We are a team of over 10,000 people across eight countries, developing and implementing financial solutions using blockchain, big data, Angular, and other on-premise and cloud-based platforms.
Responsibilities
Monitor security events received through alerts from SIEM or other security tools.
Review alerts escalated by end users and carry out Level 1 triage of incoming issues (initial assessment of event priority, initial determination of incident risk, routing of security or privacy data requests).
Handle limited incident response for low-complexity security incidents.
Maintain an assigned ticket queue.
Participate in the resolution of incidents, even after escalation.
Qualifications
Professional Experience
At least 6 months' experience in a similar position.
Education
Bachelor's degree in computer science engineering, information technology, telecommunications engineering, or equivalent work experience.
Languages
English B2 (Required).
Hard Skills
General network knowledge and TCP/IP troubleshooting.
Ability to trace an endpoint on the network based on ticket information.
Familiarity with system log information and interpretation.
Understanding of common network services (web, mail, DNS, authentication).
General desktop OS and server OS knowledge.
TCP/IP, internet routing, Unix/Linux & Windows NT.
Knowledge of host-based firewalls, anti-malware, HIDS.
Technical hands-on experience with common technology platforms and security technologies.
Benefits
General opportunities and broad career paths.
Hybrid working model with flexible hours and remote/onsite days.
Access to hundreds of courses via Santander Open Academy.
Competitive salary with performance-based bonuses.
Preferential banking terms, special interest rates on loans, life insurance, and more.
Health and wellness program (BeHealthy).
Childcare support and family-friendly programmes.
Legal, emotional, and administrative advisory services via Santander Contigo.
Gym/WellHub memberships, medical centers, meal subsidies, parking, shuttle service, and exclusive employee discounts.
Compliance
Santander is committed to equal opportunities regardless of age, gender, disability, civil status, race, religion or sexual orientation.
We provide an inclusive and accessible application process for all candidates.
How to Apply
If this role interests you, please apply.
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