Join to apply for the Account Manager - Barcelona / Madrid role at ERON International
Join to apply for the Account Manager - Barcelona / Madrid role at ERON International
Eron International is the main provider of expert services to the financial and technological industry, serving worldwide brands whilst re-defining the Fintech sector. We are an extensive an capable company, recognized for the differential value we bring to empower our clients and their customers.
We are looking for a Account Manager to join our company.
The right candidate must be technically talented, hands-on, and have great interpersonal skills. If you like to work in a fast-paced environment, and full of challenges this is the place for you!
What You Will Be Doing
* Act as the main point of contact for assigned clients, building strong and long-term relationships.
* Ensure a smooth client experience, from onboarding to daily operations.
* Identify growth opportunities within existing accounts (upsell/cross-sell).
* Coordinate with internal teams (risk, operations, finance, legal) to ensure seamless service delivery.
* Monitor key account performance metrics (volumes, fees, chargebacks, etc.).
* Support clients in issue resolution and proactively work to prevent incidents.
* Stay up to date with regulations and trends in the industry to provide strategic guidance.
* Support the commercial team in preparing proposals for new gambling clients.
Requirements:
* Minimum 2–3 years of experience as an Account Manager in fintech, payments, or the gambling industry.
* Solid understanding of online payment systems and the specific challenges of the gambling vertical (acquiring, chargebacks, compliance).
* Ability to manage multiple accounts and coordinate cross-functional teams.
* Results-oriented mindset with a commercial focus and attention to detail.
* Fluent in English (mandatory)
What we offer:
* A global environment with teammates living around the world
* Opportunities in a fast-paced growing company
At Eron International, everything starts with our values
#Be Direct: we are direct and genuine in all situations
#Be Owner: we treat the issues as true owners being accountable for the results
#Be Curious: we always ask ourselves what we can do better without settling with the status quo
#Be Hero Leader: lead by example, inspire and influence beyond formal roles. There are no borders between areas or roles to generate impact.
#Take risks: we take controlled risks with courage and without fear of being paralyzed by error
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
IT Services and IT Consulting
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Key Account Manager (Barcelona) Spain, Barcelona Key Account Manager
Key Account Manager (Barcelona) Spain, Barcelona Key Account Manager
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