Digital Growth and Innovation Delivery Manager (W / M / X)
Join us to apply for the role of Digital Growth and Innovation Delivery Manager at Syensqo.
Syensqo is all about chemistry—not just chemical reactions, but also the magic that happens when talented minds collaborate. Our strength lies in our people, their ideas, and our shared goal to improve lives while preserving the planet for future generations.
We are looking for: A motivated and experienced Digital Growth and Innovation Delivery Manager to oversee and ensure the successful delivery of IT services across Syensqo’s Growth and Innovation domains, including Research & Innovation, Sustainability, and Commercial & Pricing analytics solutions. You will be a key player in our transformation journey, driving service excellence, operational performance, and innovation through collaboration with cross-functional teams. Your leadership in delivery, service, and performance management will be critical to ensuring scalable, sustainable, and high-value IT solutions.
We count on you to:
1. Manage and oversee the delivery of services within the Growth and Innovation perimeter, ensuring alignment with business expectations and SLAs.
2. Monitor service effectiveness by establishing and tracking relevant KPIs.
3. Act as the reference point for Foundation Office processes, including incident, problem, and service request management; demand intake and business relationship coordination; change and release management; knowledge management and documentation; continuous improvement and dashboard reporting; service catalog and asset lifecycle management; access rights governance; and data policy adherence.
4. Collaborate with internal stakeholders in IT, cybersecurity, and business units to understand and address evolving service needs.
5. Promote innovation by integrating cutting-edge technologies and driving adoption of best practices.
6. Identify and mitigate delivery risks, ensuring compliance with policies and regulations.
7. Support a culture of continuous improvement by applying lessons learned and industry best practices.
8. Coordinate software procurement activities and ensure optimal use of budgets.
9. Report to senior leadership on service performance, issues, risks, and improvement plans.
10. Lead and deliver initiatives using agile methodologies.
You will bring:
* A degree in Computer Science, Information Technology, or a related discipline.
* Solid experience as a Delivery Manager or in an equivalent IT service role.
* Familiarity with large, complex organizational structures and IT processes.
* Experience working in international, multicultural environments.
* Understanding of scientific workflows, solutions, and business needs.
* Strong project management capabilities and ability to drive cross-functional alignment.
* Result-oriented mindset and impact-driven approach.
* Empowerment, accountability, and operational leadership skills.
* Team spirit and ability to collaborate across functions.
* Passion for innovation, sustainability, and scientific progress.
* Excellent communication skills, with the ability to translate technical issues into business terms.
You can count on us to:
* Include you in a transformative journey reshaping how science and technology serve society and the planet.
* Provide a dynamic, collaborative environment where your contributions create real impact.
* Offer autonomy, trust, and opportunities to grow and innovate within a purpose-driven organization.
* Encourage collaboration, inclusion, and curiosity in all we do.
You will benefit from:
* A competitive salary and comprehensive social benefits.
* Access to on-site company restaurant.
* 16+ weeks of maternity/paternity/co-parenting leave, aligned with local regulations.
* A training platform accessible to all employees.
About Us
* Syensqo is a science company developing groundbreaking solutions that enhance how we live, work, travel, and play. Inspired by the scientific councils initiated by Ernest Solvay in 1911, we bring great minds together to push the limits of science and innovation for the benefit of our customers. Our diverse, global team of over 13,000 associates contributes to safer, cleaner, and more sustainable products across sectors including homes, food, consumer goods, transportation, batteries, smart devices, and healthcare. Our innovation powers us to deliver on the circular economy and explore breakthrough technologies that advance humanity.
* At Syensqo, we value diversity and promote unity without uniformity. We welcome applicants regardless of background, age, gender, ethnicity, religion, sexual orientation, ability, or identity. We support candidates requiring accommodations and encourage all to apply, even if unsure about meeting all listed criteria.
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