We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
We're seeking a dynamic and highly motivated Quote to Cash Administrator to join our growing team. This is a pivotal role where you'll be instrumental in optimizing our global billing processes, driving efficiency, and fostering strong cross-functional partnerships. If you thrive in a fast-paced environment and are passionate about leveraging cutting-edge SaaS and CRM systems, we want to hear from you!
You'll be the linchpin for the seamless administration and support of our global Apttus Billing Platform.
Collaborate closely with the Accounting team, orchestrating precise customer orders, managing contract renewals, and ensuring flawless invoicing for services.
Champion the meticulous processing and review of all new customer orders, suborders, and critical contract renewals.
Build strong partnerships with our Salesforce team, leading initiatives for effective training programs and robust process documentation.
Transform user experience : Dive into Level 1 support topics, analyzing trends to design and implement impactful strategies for targeted training and user adoption improvements.
Exhibit a natural flair for leveraging IT systems to implement effective, practical solutions while meticulously maintaining data integrity.
you wield Excel / Sheets with expert precision, proficient in pivots, databases, sorting, and advanced data manipulation.
Quote to Cash acumen : several years of experience as a billing manager or handling order entry, with hands-on expertise in Salesforce and / or Apttus Quote to Cash platforms.
Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.
Global Connectivity : Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities
Local benefits may vary based on country-specific policies.)
Experience the freedom of remote / hybrid work, enabling a harmonious work-life balance (dependent on role).
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics.
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