PThe WMS Support Analyst supports and maintains, ensuring effective system configuration, integration, and best-practice processes. The role acts as a key liaison between business, operations, and IT, supports WMS implementations and user training at facilities, and 24/7 on-call support as part of the IT Supply Chain Systems team. /ppbr/ppbResponsibilities /b /pulliProviding support for the WMS software and integration into customers or other systems. /liliActing as the WMS key liaison across all functional areas, including business units, and suppliers. /liliDeveloping best practice in WMS processes. /liliAssisting with implementing WMS software at the facilities. This includes training end users in using the software. /liliAssisting on other applications as required such as TMS. /liliParticipate in Dry Runs and other meetings as necessary. /liliCollaborate with Operations Support Europe and global IT to ensure WMS support meets long-term needs /liliParticipate in the change management process. /liliParticipates in 24/7 support on call schedule /li /ulpbr/ppbRequirements /b /pulli3+ years of experience supporting and ongoing maintenance for WMS, preferably Microsoft Dynamics Business Central V27 or later. /liliStrong knowledge of enterprise IT applications, architectures and supply chain business processes and data flows. /liliAbility to interface with members of senior management and cross-functional teams. /liliDemonstrates a forward-thinking approach to projects and problem resolution. /liliKnowledge of warehousing and warehouse industries. /liliDemonstrated planning, task organizing and execution skills. /liliAbility to work in a team-oriented environment. /liliAbility to work remotely and independently. /liliStrong customer service orientation /liliAbility to operate under pressure in a fast-paced environment. /liliDemonstrates and can maintain a positive, can-do attitude in stressful situations, leading by example. /lili~25% travel to lead and assist with WMS conversions. /li /ul