Job Title: Network Security Engineer - Spain - Remote
A leading global managed service provider specializes in network security and cyber solutions for global accounts.
The company partners with industry leaders like Palo Alto, Checkpoint, Juniper, and Cisco to deliver top-notch network security services.
We are seeking an experienced Network Security Engineer to join our team as a Palo Alto specialist. As a frontline expert in network security, you will provide 2nd & 3rd level support to major enterprise clients across Europe, resolving complex security incidents and ensuring their infrastructure remains protected.
You will act as the technical bridge between clients and senior escalation teams, escalating critical issues to Palo Alto TAC teams. Additionally, you will collaborate on proactive security improvements by identifying recurring issues, proposing enhancements, and helping shape long-term security strategies for your clients.
Key Responsibilities:
* Complex escalations and deep troubleshooting of Palo Alto Networks
* 2nd & 3rd Line support for global accounts across Europe using tools such as Panorama
* Implement and configure Palo Alto Network Security Devices
Required Skills & Experience:
* Palo Alto Network Security Troubleshooting & Management Experience
* Prisma Solutions & Management Experience
* Network Security Support Experience
* English and Spanish Fluency