Network Deployment Build Lead I, AWS Data Center Operations
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
We at Amazon Data Services India Private Limited (‘ADSIPL’), are looking to hire a highly motivated, best-in-class Network Technician to join our growing team within its infrastructure operations. The candidate will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and to develop innovative ways to automate and scale our network as we expand.
The position responsibilities will include scaling support of several data center locations of ADSIPL in India and be responsible for day-to-day assistance with capacity management. The Network Technician will work closely with both internal customers of ADSIPL and external vendors to facilitate smooth project execution as directed by Technical Program Managers.
The ideal candidate should be highly autonomous, very detail oriented, possesses strong written and verbal communication skills and has significant experience in supporting large scale, enterprise class networks. Excellent network implementation and troubleshooting skills combined with a proven documentation methodology is also required. Strong written and verbal communication skills and an ability to interact efficiently with peers and customers are required. The desire and ability to work in a fast paced, collaborative environment is essential. In addition to providing top-tier management and support of Amazons vast network infrastructure, Network Technicians are expected to build or enhance tools, develop best practices, refine operational procedure and constantly think proactively and innovatively.
Key Responsibilities
* Leads multiple concurrent projects by coordinating project activities, communicating with project execution team and project stakeholders, and resolving unmet dependencies through engaging with external stakeholders.
* Estimate project requirements in terms of time, cost and resources.
* Participate in the installation, migration, basic configuration and rollout of new or upgraded hardware.
* Follow change management guidelines during the execution of projects work with vendors as needed for the projects and monitor their work collaboratively with cross functional teams.
* Troubleshoot network or physical component issues as needed during deployment.
* Communicate with stakeholders and share regular updates.
* Up to 20% travel may be required.
Basic Qualifications
* 1+ years of computer networking experience
* 1+ years of Linux operating systems experience
* Bachelor's degree in Information Technology, Computer Science, or a related field
* Experience in computer networking
* Experience working with Linux operating systems
* Can lift and rack equipment up to 40 pounds
* Experience with computer hardware troubleshooting and repair
Preferred Qualifications
* Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
* Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
* Experience managing work and priorities through a ticketing system
* Experience with cabling infrastructure best practices and methodologies
* Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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