Omega CRM Consulting is seeking a CDP Specialist to collaborate with a leading global pharmaceutical company.Role OverviewThe Platform Manager CDP supports the operational and technical aspects of the Customer Data Platform (CDP) within the Campaign Automation Services team. Reporting to the Global Platform Management Coordinator, this role ensures the configuration, integration, and usage of the Treasure Data CDP across global and regional teams. The manager collaborates with internal stakeholders and external consultants to deliver scalable, data-driven campaign capabilities.Key ResponsibilitiesSupport configuration, integration, and maintenance of Treasure Data CDP with IT and development teams.Translate business requirements into technical specifications for data ingestion, enrichment, and audience segmentation.Maintain and update data schemas, pipelines, and segmentation logic as directed.Coordinate with the Campaign Automation team on segmentation briefs and campaign targeting.Support integration of CDP audiences with marketing automation platforms (e.G., SFMC).Provide support for CDP troubleshooting and platform usage questions.Document platform processes and contribute to training materials.Monitor platform performance and report findings to the Coordinator.Align with global rollout plans and operational models.Required QualificationsBachelor’s degree in Marketing, Data Science, Business Administration, or related field.At least 3 years of experience in marketing technology, data operations, or campaign support.Familiarity with Customer Data Platforms (Treasure Data preferred, or Twilio Segment, Data Cloud, Oracle Unity).Knowledge of data integration, ETL, and audience segmentation.Experience with marketing automation tools (e.G., SFMC).Strong communication and collaboration skills for working with cross-functional and global teams.Detail-oriented, proactive, and supportive in capacity.Fluent in English;
able to work across time zones and cultures.What We OfferPermanent contract, flexible schedule, and work-life balance. Training and certifications to enhance your skills. Home office options. Flexible benefits (public transport tickets, meal vouchers, etc.). Health insurance. Our commitment to societal betterment.About UsOmega CRM, part of Merkle and the dentsu group, is a global digital company specializing in customer-centric solutions, technology, and data, enhanced by AI. We are Spain’s largest Customer Experience Management agency, with over 23 years of experience, 580+ professionals from 24 nationalities, and 2,500+ certifications. We serve industries like Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics. Our client satisfaction rating is 4.9/5, and we have received awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia). We value growth through our people, guided by #Talent, #Flexibility, #Commitment, and #Innovation, and believe in growing #Together.
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