Group accounts receivable manager

Department: Finance

Employment Type: Full Time

Location: Madrid

Reporting To: Jamilya Mussabayeva

The Group Accounts Receivable (AR) Manager leads, develops, and manages the company’s accounts receivable function across all business units and jurisdictions. The senior role ensures timely and accurate billing, optimizes collections, maintains healthy receivable levels, and enhances cash flow through effective AR strategies.

As the leader of the AR team, you will oversee day‑to‑day operations, manage and mentor AR executives, drive process improvements, and ensure compliance with company policies and regulatory requirements. The role involves close collaboration with the Group Financial Controller, finance, sales, and operational teams to deliver accurate reporting, resolve escalated client issues, and support strategic business decisions.

Lead, supervise, and mentor the AR team, setting clear objectives, monitoring performance, and providing ongoing training and professional development.

Allocate workload effectively across the team to ensure efficiency, quality, and timeliness of deliverables.

Drive a culture of accountability, collaboration, and continuous improvement within the AR function.

Oversee customer invoicing for Operator and Own Licensed (OL/WL) customers, ensuring accuracy, timeliness, and compliance with contractual agreements.

Understand and access BI tools to use, interpret and confirm data relevant to the billing cycle.

Monitor group‑level receivables across all locations, ensuring consistent application of AR policies and timely collections globally.

Lead monthly revenue reviews, identifying discrepancies and implementing corrective actions.

Develop and implement AR collection strategies to minimize overdue accounts and reduce bad debt exposure.

Serve as the escalation point for overdue accounts, high‑value disputes, and complex reconciliations.

Liaise with sales and account management teams to resolve customer payment issues and improve payment terms where necessary.

Produce, review, and present monthly AR performance reports, ageing analyses, and key metrics to senior management.

Lead AR‑related audit activities, ensuring complete, accurate, and compliant documentation.

Maintain and update the Accounts Receivable policies and procedures manual in line with best practices and internal controls.

Partner with Treasury and Payables teams to resolve intercompany and cross‑functional issues.

Work with the finance leadership team to forecast cash flow and provide input on working capital optimization.

Drive automation and process enhancements within the AR function to improve accuracy, efficiency, and scalability.

Leverage ERP and reporting tools (e.G., Navision, advanced Excel) to streamline workflows and reporting capabilities.

• Education: Bachelor’s degree in Finance, Accounting, Business, or a related field;
  a Master’s degree or relevant certification (e.G., CPA, ACCA) is a plus.
• Experience: Minimum of 3 years in accounts receivable or a related finance role, preferably within a multinational or gaming industry environment.
• Prior gaming experience is highly preferred.
• Technical Skills: Proficiency with ERP systems (e.G., Navision). Advanced Excel skills and strong experience with data analysis tools.