About Hub OS
Hub OS is transforming how hotels operate.
We're not just another communication tool, we're a comprehensive operations system that manages everything from housekeeping and maintenance to guest requests and interdepartmental workflows, all within a single platform.
Since 2015, we've helped 1,900 properties across 60 countries deliver exceptional guest experiences with maximum efficiency. Our clients include iconic brands like Accor, IHG, Minor Hotels, Hesperia World or Eurostars Hotels among others.
With headquarters near Barcelona and teams spanning the US, Australia, Japan, Singapore, and Thailand, we're a truly integral company with a collaborative culture.
Ready to shape the future of hotel operations? Join us
About the role
We're looking for a strategic Revenue Operations Manager who will be the architect of our revenue engine.
Reporting directly to the VP of Growth, you'll own the entire revenue operations function, spanning sales operations, customer success operations, and revenue analytics.
This is a high-impact role where you'll design systems, implement tools, build automations, and transform data into actionable insights that drive our go-to-market strategy.
You'll be the bridge between strategy and execution, ensuring our teams have the processes, tools, automations and insights they need to scale efficiently while we continue our global expansion.
Your mission:
Strategy & Customer Journey
Map and optimize the end-to-end customer journey across all touchpoints
Define key engagement moments and design interventions that drive conversion and retention
Partner with leadership to design and implement strategies for building a high-performing sales organization
Systems & Technology
Audit our existing tech stack and redesign it for maximum efficiency and automation
Implement new tools and platforms that support our growth objectives
Build automations that eliminate manual work and improve efficiency and productivity
Integrate AI solutions to enhance productivity and unlock new capabilities across GTM teams
Serve as the technical expert and administrator for our GTM tools (HubSpot and beyond)
Data & Analytics
Create and maintain reporting dashboards that make data accessible and actionable
Analyze sales forecasts vs. actuals, pipeline health, and team activity metrics
Deliver insights that identify our highest-potential markets, segments, and opportunities
Enable data-driven decision-making across all go-to-market teams
Process & Enablement
Design and implement playbooks for Sales, Customer Success, and other GTM teams
Document all processes and ensure documentation remains updated and useful
Deliver training and enablement to teams as new processes and tools are rolled out
Continuously review and optimize workflows to improve team efficiency and results
Cross-functional Collaboration
Contribute to strategic cross-departmental projects that impact growth
Work closely with Sales, Customer Success, Marketing, and Product teams to align operations
Required qualifications:
Proven experience in Revenue Operations, Sales Operations, or Customer Success Operations roles with demonstrated success
Bilingual:
fluent in Spanish and English (written and spoken)
HubSpot expert:
deep hands-on experience with HubSpot and related tools
Technical proficiency:
comfortable implementing tools, building automations, and working with APIs, integration platforms and AI solutions
Data analyst mindset:
strong analytical skills with experience using data visualization and BI tools
Process-oriented: excellent at designing, documenting, and optimizing workflows
Strategic thinker:
ability to see the big picture while managing tactical execution
You'll thrive in this role if you…
Love turning chaos into processes and data into strategy
Are energized by wearing multiple hats and driving diverse projects at the same time
Can balance speed with precision, moving fast without breaking things and delivering quality outputs
Enjoy collaborating across teams and influencing without authority
Are curious, resourceful, and always looking for better ways to work
Have a growth mindset and thrive in a fast-paced, international environment
Value autonomy and ownership. You're proactive, self-directed, and enjoy the freedom to prioritize and take action without micromanagement
What's waiting for you?
Impact & Growth
Join a market leader that's growing globally
Career development opportunities
Work on strategic projects that directly shape company direction and revenue growth
Be part of a company at an exciting growth stage where your contributions truly matter
Flexibility & Balance
Flexible working hours that respect your personal life
Choose your work style:
office-based, hybrid, or fully remote
A company culture that genuinely values work-life balance and employee well-being
Team & Culture
Collaborate with a fun, cohesive, and diverse team
Annual company offsite and team-building activities
Work with talented professionals across multiple countries and time zones
A supportive environment where ideas are heard and innovation is encouraged
Compensation & Benefits
Competitive salary aligned with your experience, responsibilities and market standards
Performance-based incentive plan tied to company and individual success
Professional development plan
Our Commitment
We're an ethical company that guarantees equal opportunities for everyone
We celebrate diversity and are committed to creating an inclusive environment for all employees
We believe different perspectives make us stronger and innovation thrives in inclusive teams