**Location: Marbella, Spain (On-site) + Remote support to integral teams**
Are you a tech-savvy, hands-on problem solver with a passion for supporting people and systems? We're looking for a **Junior IT Administrator** to join our Hero Gaming team in **Marbella**.
This is a fantastic opportunity to kickstart or grow your IT career within a high-energy, fast-moving company where every day is different, and your contribution makes a real impact.
**What You'll Do**:
- Provide timely IT related end user support by being the go-to Level 1 **support person**.
- Provide a Service-Oriented Approach to our **internal users**, as well as proper communication, coordination and follow ups.
- Install, deploy, and maintain end user IT equipment including **laptops, mobile devices and printers.**
- **Maintain and assist** with the company's network.
- Perform additional duties and assignments as required in support of internal IT systems.
- Managing users permission using company internal tools
**Do you have what it takes? This is what we're looking for**:
- A strong **interpersonal and customer** service skill.
- A "**can do**" attitude.
- A **team player**.
- Ability to work** without supervision**.
- A drive with an ability **to prioritize issues**based on impact.
- Excellent **communication** skills.
- Resourcefulness and a **problem-solving aptitude**.
- Willingness to learn and expand one's knowledge.
- **Experience** in a similar position.
- Knowledge or experience in the following technologies:
- **Office 365** (very important!)
- **Windows** and **Mac**:
- Printing solutions
- Basic **network**skills /troubleshooting **(LAN, WAN)**:
- **Hardware preparation** (installation of laptops/PCs)
- Managing users permission using company internal tools.
**Why Join Hero Gaming?**
- Work in a company where **innovation, trust, and fun** go hand in hand
- Be part of a **diverse, international** and welcoming team
- Enjoy **flexibility**, growth opportunities, and a great culture
- Get involved in projects that truly **make a difference