A leading independent technology partner is seeking a First Line Analyst in Barcelona to support and resolve IT issues for users across Europe. This role offers remote work 80% of the time with a full-time contract of 39 hours/week. You'll be responsible for answering queries, documenting calls, and improving customer satisfaction. The ideal candidate will have advanced German and English skills, a positive attitude, and a passion for problem-solving. The position includes a competitive salary and numerous benefits including private health insurance and gym discounts.#J-18808-Ljbffr