Team Leader Finland (Road Side Assistance)
Join to apply for the
Team Leader Finland (Road Side Assistance)
role at
Viking Assistance GroupTeam Leader Finland (Road Side Assistance)
1 day ago Be among the first 25 applicantsJoin to apply for the
Team Leader Finland (Road Side Assistance)
role at
Viking Assistance GroupWe are looking for a person that would like to join us in Viking Assistance Torrevieja and together with us continue fostering a good and healthy culture.We offer an exciting position in a dynamic environment with opportunities for personal and professional growth. You'll become a part of a growing company where success hinges on strong teamwork. To excel in this role, we believe it's vital that you're a skilled relationship builder who recognizes the value of spreading joy and knowledge among your team.What do we expect from you:
Coaching and competence development.Assisting and coaching employees to provide top-notch service to our customersImplementation of new procedures, projects, and customers.Personnel responsibility administration such as time sheets, salary file, absenceroutines, updating/maintaining shift plan.Used to following service levels - KPIs and SLA’s.Follow up on quality and deviations, plan and execute.Create and maintain instructions and operations manuals.Resource management, shift planning and maintenanceCovering for other Team leaders.Work closely with other departments within Viking Assistance Group.What qualifications we are looking for:
You have great experience from leadership or supervision within call call centerSolid experience from customer service sectorYou have been a team leader before, or you would like to step up to become one.You speak and write fluent in
Finnish .You speak and write good English.You are experienced of changing environmentYou are able to switch from detail to helicopter perspective if necessary.You are experienced in recruitment.Who are you?You understand the importance of a strong company cultureYou can handle both operational as well as strategic thinking.You are good at prioritization and decision making in a hectic environment.You are good at working independently.You have a structured approach and get things done.You communicate well and have good people skills.You see solutions instead of problems and have a flexible mindset.You like working to develop teams and individuals.You are ready to collaborate cross countries.We offer:
- PC and mobile phone - Flexible work hours with rotation - A very good work environment with great colleaguesInterested in Joining Us?We welcome your application and look forward to the possibility of working together.Please note that applications will be reviewed on an ongoing basis, and interviews may be conducted before the application deadline.All applications need to be written in English.Starting day:
as soon as possibleThe position reports to On Site Manager, TorreviejaSeniority level
Seniority level Not ApplicableEmployment type
Employment type Full-timeJob function
Job function Management and Customer ServiceIndustries Motor Vehicle ManufacturingReferrals increase your chances of interviewing at Viking Assistance Group by 2xGet notified about new Team Lead jobs in
Torrevieja, Valencian Community, Spain .Are you one of our next Team Leaders for Sweden?
Elche, Valencian Community, Spain 2 weeks agoSanta Pola, Valencian Community, Spain 1 month agoContent Moderators or Customer Support Roles or Social Media Manager
Elche, Valencian Community, Spain 21 hours agoGreater Murcia Metropolitan Area 2 weeks agoTeamlead Customer Excellence (M/F/D) - German Language at a C1 level
Santa Pola, Valencian Community, Spain 4 weeks agoFacility Management Regional Manager - San Isidro (Alicante)
Strategic Partnerships Development Manager
Elche, Valencian Community, Spain 21 hours agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr