Hola Consultores, S.L. es una empresa especializada en la provisión de Servicios TIC e Ingeniería para la gestión empresarial, ofreciendo soluciones diseñadas a medida de las necesidades de nuestros clientes.
Nos enorgullece ser una empresa 2.0 innovadora donde las personas son el centro de nuestra atención. La ética, transparencia, imparcialidad e independencia son valores fundamentales en nuestra filosofía, y también estamos comprometidos con la igualdad de género. Nos esforzamos por garantizar oportunidades equitativas para hombres y mujeres en todas las áreas de nuestro trabajo. Además, estamos firmemente a favor de la igualdad en todas sus formas y promovemos un entorno inclusivo donde cada individuo, independientemente de su género, religión, orientación sexual, etnia o cualquier otra característica, sea valorado y respetado.
PARA BARCELONA
As the CRO & UX Research Specialist, you will be responsible for improving the performance of our digital sales funnels through data-driven experimentation, user behavior insights, and continuous UX optimization. You will own the A/B testing roadmap, identify high-impact opportunities, and work closely with Digital Products, IT and Data teams to maximize conversion across key customer journeys.
Key Responsibilities
Define and own the A/B testing strategy and experimentation roadmap, from hypothesis creation to post-test analysis.
Design, launch and monitor A/B and multivariate tests using AB testing tools and frameworks.
Analyze quantitative and qualitative data to identify conversion bottlenecks and UX pain points.
Collaborate with Digital Product teams, Product managers, product designers and Engineering teams to translate insights into actionable improvements.
Conduct UX research, user flows analysis, session replay reviews, and usability discovery.
Build and maintain dashboards and experiment performance reports to inform stakeholders.
Advocate for a data-informed decision-making culture within the organization.
Contribute to UX best practices, documentation, and conversion playbooks to scale knowledge internally.
Required Skills & Experience
Proven experience in Conversion Rate Optimization, Digital Analytics or UX Research in an e-commerce or digital product environment.
Strong analytical mindset and data interpretation skills — confident working with funnels, event tracking and experiment metrics.
Hands-on knowledge of A/B testing platforms ( AB Tasty is a plus).
Solid understanding of UX principles, user journey mapping and heuristic evaluation frameworks.
HTML and JavaScript familiarity (not development-level, but enough to understand front-end constraints and QA experiments).
Excellent English communication skills (written and spoken) — able to present insights clearly to stakeholders.
Comfortable working cross-functionally with Digital Products, Marketing on-line, Commercial, Data, and Engineering teams.
Nice to Have
Previous work in travel, airline, marketplace or high-traffic e-commerce environments.
Experience with Google Analytics / Tag Manager / Amplitude / Mixpanel or similar analytics tools.
Knowledge of CRO testing methodologies (bayesian vs frequentist models, segmentation strategies, sample size calculation).
Understanding of personalization frameworks and experimentation beyond simple A/B testing (segmented experiences, trigger-based optimizations).
¿Qué te podemos aportar?
Contrato laboral indefinido y estabilidad desde el primer día
Todo nuestro apoyo para tu desarrollo personal/competente.
Incorporación inmediata.
Excelente clima laboral.
Jornada laboral híbrida.
Seguro médico privado con Adeslas (completo + dental).
Pago del 100% exámenes de certificación oficial.
Pago parcial de cualquier curso de IT/Data.
Grandes proyectos con tecnologías avanzadas.
Si tu perfil se ajusta al puesto y estás emocionado en formar parte de nuestro equipo, ¡nos encantaría saber de ti!