Welocalize, a Welo Global brand, serves localization teams through AI‐enabled multilingual content solutions that enable enterprises to operate and scale globally.
Welocalize's Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. The platform coordinates AI, automation and human expertise across the content lifecycle in a secure and compliant environment supported by seven ISO certifications. Headquartered in New York with offices worldwide.
The French Lead Multimedia Content Reviewer is responsible for ensuring the overall linguistic quality of French content at the account level across diverse digital platforms. The role requires a background in journalism or similar, strong creative writing abilities, keen attention to detail, and enthusiasm for music, film and technology.
Responsibilities
Linguistic tasks
Editing and proofreading content to ensure accuracy and compliance with provided standards.
Creative writing of marketing content to engage customers.
Proofreading and copy‐editing storefront descriptions.
Reporting patterns of issues to improve database and product performance.
Testing tools to provide feedback for efficiency and accuracy improvements.
Performing translations and review tasks as required.
Quality management planning and execution
Collaborating with the Welocalize Quality Department to monitor linguistic quality and plan quality initiatives.
Defining quality expectations per language, often in collaboration with the client.
Supporting root‐cause analysis (RCA) and designing corrective actions.
Overseeing KPI tracking and status reporting for language levels.
Planning, performing, and tracking LQAs when applicable.
Driving the arbitration process and leading discussions on linguistic issues.
Documenting client meetings, ensuring alignment with linguists, and following up on feedback implementation.
Client engagement
Participating in calls with client linguistic teams to discuss quality, strategy, and requirements.
Documenting meetings and ensuring linguists are aligned with client feedback.
Liaising between the client and the broader Welocalize linguistic team.
Providing direct reviews with client SMEs when necessary.
Managing linguistic assets
Creating and maintaining linguistic assets and client‐facing documentation.
Communicating asset updates to the linguistic team.
Coordinating the linguistic team
Reviewing copy/loc and giving feedback to linguists and third‐party reviewers.
Supporting linguists in understanding arbitration outcomes.
Serving as liaison for terminology, style issues, product features, and questions.
Responding to content reviewers' queries and escalating matters to Welocalize or the client as needed.
Profile matching and assigning content types to the linguistic team.
Guiding the team to identify root causes of issues and determine improvement actions.
Supporting onboarding and training of new linguists.
Evaluating language tests for potential candidates.
Identifying linguistic‐specific training needs, delivering training programs, and mentoring linguists.
Recognizing challenges and performance gaps, recommending dispatch adjustments, and flagging to Quality/Engagement Manager if replacement is required.
Highlighting workload or workflow issues and proposing solutions to the Welocalize team.
Qualifications and Required Skills
Education Level
University degree or equivalent combination of education and experience.
Experience
4+ years in translation/localization, reviewing, copywriting, creative writing, or equivalent experience.
Language Proficiency
Native in French and fluent in English.
Technical Skills
Strong understanding of the localization process.
Comfortable using standard software, e.g., Windows and Office applications.
Ability to work with tight deadlines and give clear, concise, and constructive feedback.
Ability to present information effectively to managers, clients, customers, and linguists.
Willingness and experience communicating positively with customers at all levels.
Ability to work within a virtual team.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are made by humans. If you would like more information about how your data is processed, please contact us.
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