Overview
Amazon is looking for high-potential leaders who are ready to own their impact in Amazon Operations as experienced managers. You will lead with a people-focused style while mastering tools, processes, and operations that drive customer-centric outcomes. If you want to help define the future of online retail and are dynamic and organized, join our team in Amazon Operations.
Responsibilities
* Day-to-day management of the delivery station, overseeing operations focused on delivering Amazon orders directly to customers.
* Lead a team of Process Assistants and Delivery Service Providers (DSPs) in daily management, including meetings, training, assigning duties, and communicating with management representatives and their drivers.
* Ensure a safe workplace, properly trained people, and that their needs are addressed so they can focus on their jobs.
* Lead change quickly, fostering innovation within a global organization.
* Route shipments within the Amazon Logistics coverage area.
* Support and assign job duties to process assistants.
* Adapt to sudden changes and growth according to operational needs.
* Track and monitor sorting operations and driver dispatch.
* Review the operational forecast and determine productivity requirements for sort operations;
manage a team to meet building goals.
* Support all safety programs to ensure a safe work environment for all associates and DSPs.
* Proactively identify and lead process improvement initiatives using Lean tools.
A day in the life
You’ll work on a shift pattern at one of our sites, focusing on productivity, safety, quality, and shift performance. Your responsibilities include overseeing process improvements, daily operations, and contingency tasks. You’ll also be a role model and mentor to new managers.
About the team
Amazon Logistics, or AMZL, handles last-mile delivery duties in partnership with third-party distribution businesses. We use continuous improvement to deliver millions of products to customers and roll out global delivery solutions for concepts like Amazon Fresh, Prime Now, and Amazon Restaurants. Our teams process millions of products for dispatch to delivery teams and work primarily on operations with 24/7 shifts across locations.
Inclusive team culture
At Amazon we embrace differences and commit to a culture of inclusion. We host ongoing learning experiences. Our culture is reinforced by our Leadership Principles, which encourage seeking diverse perspectives, learning, earning trust.
Work Life Balance
We value balance between personal and professional life. We offer flexible working hours and encourage you to find your own balance between work and life.
Mentorship & Career Growth
We support new members with a broad mix of experience levels. We celebrate knowledge sharing and mentorship and strive to assign projects that help team members develop into well-rounded professionals.
Basic Qualifications
* Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
* 1+ years of employee and performance management experience.
* Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
* Ability to push and pull wheeled dollies loaded with products up to 100 pounds during shifts.
Preferred Qualifications
* 1+ years of performance metrics, process improvement or lean techniques experience.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need workplace accommodations or adjustments during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.Jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
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