This is a Home Office role based in Spain that will require significant travelling (75% at least including 10 days per month in Morocco)
We are looking for a dedicated and personable Account Manager to maintain client accounts and serve as our main point of contact for our clients in Morocco.
Manage customer performance through the establishment, communication and clarification of expectations
Understand customer/prospect needs and provide feedback to organization on product performance, program effectiveness and competitive activity
Find new opportunities and strongly drive through the sales process with a valuable outcome for the customer and Celanese
Coordinate multi-disciplinary teams, consisting of Application Development, Technical Service, Supply Chain, Marketing, and Technology & Innovation to service our customers
Develop and implement account plans, present, and successfully negotiate commercial offers
Progress business opportunities and achieve / exceed revenue budget and growth targets
Find new opportunities and prospects and drive through the sales process with a valuable outcome for the customer
Provide information on the profitability and financial situation of key customers for credit risk assessment
Provide input to the monthly forecasting process and annual sales operating plan for own customer portfolio
Effectively utilize business and sales tools (i.e. Forecasting tool, Salesforce.com, MS Office)
BSc/MSc degree in Technical / Scientific / Commercial education.
Native Arab speaker, fluent in Spanish, English and French.
Minimum 5 years of functional sales / business development / application engineering experience.
Experience in building and maintaining strong relationships with customers and key industry/market influencers.
Experience in driving development projects and accomplishing and exceeding defined objectives/goals.
Solid commercial negotiation skills.
Coordinating work of global and regional teams; at ease with virtual working.
Proven track record in getting excellent results by exercising sales excellence & best practices
Ability to interact at multiple levels in customer organizations, including senior management