At IVI-RMA, we are the world's leading reproductive medicine group, pioneering fertility treatments, research, and patient-centred care. We combine state-of-the-art technology, continuous innovation, and a deeply human approach grounded in excellence, placing the patient at the heart of everything we do.
We are looking for a Commercial Transformation Manager to help shape the future of our commercial organization - from teams and processes to tools and data - across channels and throughout the full funnel. This role sits at the intersection of marketing, sales and technology, with strong exposure to C-level executives and global teams.
You will work closely with business and tech stakeholders to design and deploy new commercial capabilities, drive adoption, and ensure measurable value creation.
Design future commercial operating model: Help define target organization structures, roles and ways of working for global and local commercial teams across the full funnel and all channels
Partner with marketing, sales, product and IT to define future-state processes and requirements for CRM, marketing automation, data/analytics and other commercial tools
Provide structured recommendations, business cases and decision support to the Global Commercial Transformation Director and C-level stakeholders on key transformation topics
Value Delivery & Change Management
Partner with global teams, IT and external advisors to identify needs, remove roadblocks and deliver high-impact transformation initiatives end-to-end
Define and track KPIs: Co-create KPI frameworks, dashboards and tracking mechanisms to measure adoption, performance and financial impact of commercial initiatives
Design and support change management plans (communications, training, playbooks) to ensure sustained adoption of new tools, processes and ways of working
Stakeholder Management
Build trust with business leaders: Provide thought leadership, structured problem-solving and tangible solutions that address real commercial pain points
Prepare and deliver clear, insight-rich materials for senior leadership, distilling complex topics into concise messages and driving stakeholders to action
Build strong partnerships with vendors and external advisors and manage the day-to-day of ongoing projects to ensure aligned expectations and timely delivery
Bachelor's degree in Engineering, Business, Economics or related field required.
Master's degree and/or MBA highly valued
Experience working at the interface of business and technology, acting as the bridge between commercial stakeholders and technical teams (qué equipos concretos son)
Experience in tech or digital-native companies is a plus, especially in roles close to product, data or commercial operations
Prior exposure to healthcare services, PE-backed / portfolio companies and performance-driven environments is highly valued
Proven experience operating in complex, global, multi-stakeholder organizations
Comfortable working with data, KPIs and business cases to support decision making
Strong project and program management skills; Full professional proficiency in English and Spanish (written and spoken) is required
Additional competence in Italian is a plus
IVIRMA Integral is committed to Diversity, Inclusion, and Equal Treatment and Opportunities, especially with Sustainable Development Goal 5 (SDG 5), Gender Equality, and to combating discrimination in all its forms.