Services Technology Consultant
Description
Seeking a highly experienced, self‑directed Senior Global Technology Consultant to design, develop, and deliver advanced solutions for HP Enterprise Operations Factory Services, focusing on Windows deployment, automation, and enterprise hardware/software integration. This role demands strong technical depth, customer‑facing consulting skills, and project management experience.
Key Responsibilities
* Architect and deploy Windows 10/11 images using SCCM, Intune, and custom automation for enterprise environments.
* Design and implement automated deployment workflows, PowerShell scripts, and custom tooling for customers and internal HP use.
* Provide technical consulting to global enterprise customers, including developing and delivering workshops, pilots, and proofs of concept.
* Manage projects end‑to‑end, including scoping, documentation, testing, customer training, and follow‑up.
* Troubleshoot complex hardware and software issues on HP platforms, collaborating with engineering and support teams as needed.
* Develop and στα maintain global service offerings and tools, ensuring consistent quality and scalability across customers.
* Contribute to RFP/RFI responses, technical documentation, quoting, and solution design for customer engagements.
* Maintain in‑depth knowledge of Windows servicing models, BIOS/firmware management, driver packaging, and networking449 relevant to large‑scale enterprise deployments.
* Act as a trusted advisor to customers and internal stakeholders, balancing technical depth with business outcomes.
* Mentor team members and support knowledge sharing across the team and regions.
Qualifications
* Extensive experience (10+ years) in Windows deployment and management (SCCM, Intune, Autopilot, sila, MDT).
* Advanced PowerShell scripting and automation skills, with a focus on scalable, reusable tooling.
* Strong knowledge of Personal Compute hardware platforms, BIOS management, and firmware update processes.
* Experience with networking concepts and troubleshooting in enterprise environments.
* Proven ability to create clear, concise technical documentation and customer‑facing materials.
* Excellent project management and organizational skills, managing multiple concurrent projects.
* Experience delivering technical workshops and customer training.
* Ability to work independently while collaborating closely with a global team.
* Strong communication skills with the ability to engage with customers at both technical and business levels.
Education & Experience Recommended
* Four‑year or Graduate Degree in Computer Science, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
* Experience with Windows deployment intricacies and issue resolution.
* Experience designing or maintaining globally consumed deployment scripts and service tools.
* Familiarity with cloud‑based management (Azure, MEM) and hybrid deployment models.
Sales and Services Entity
Job: Services
Schedule: Full time
Shift: No shift premium (India
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