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Key account manager (kam) — insurance (santiago de compostela)

Santiago de Compostela
Coverflex
Responsable grandes cuentas
Publicada el 28 abril
Descripción

Coverflex

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Asegúrese de que toda la información de su solicitud está actualizada y en orden antes de inscribirse en esta ocasión.

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Work changed. Pay didn’t.

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Coverflex exists to make compensation work for everyone.

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Pay is still rigid, fragmented, and hard to feel.

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We turn compensation into choice — one platform, one card, one app — for benefits, meal allowance, insurance and more.

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Our platform is simple for HR and meaningful for employees.

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We provide choice, smarter compensation tools and empowerment.

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TL;DR (The Essentials)

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Role

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Key Account Manager (KAM) — Insurance

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Seniority Level

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Intermediate

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Type

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Individual Contributor

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Languages

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English (main) / Spanish (fluent, so you can actually sell)

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Main Tools

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HubSpot, LinkedIn Sales Navigator, Notion, Slack

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Regulatory requirement

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level 2 Insurance Mediation/Distribution License (or higher)

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Location

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Remote (Spain)

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Compensation

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Base Salary

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€35,000 – €45,000

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Bonus / Commissions

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OTE 70/30

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Equity

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Yes – Stock Options under our Equity Incentive Plan

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Benefits

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you can check them below (at the end of the page)

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Contract Type

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Permanent

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Your Impact

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This role exists to accelerate revenue growth in Spain by expanding existing customer accounts through structured upsell and cross-sell of insurance products, while strengthening long-term customer relationships.

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You’ll play a crucial role in sustainable growth by maximizing customer lifetime value, ensuring customers receive the right insurance solutions as they evolve, and reinforcing Coverflex as a trusted partner in employee benefits and health insurance.

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You’ll know you’re successful when, after 90 days, you’ve…

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Built a clear expansion pipeline across your portfolio and started converting opportunities into revenue

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Established strong relationships with key customer stakeholders (HR + Finance)

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Developed a consistent, repeatable outreach rhythm (meetings, calls, follow-ups)

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Proven you can balance volume with quality conversations and consultative selling

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How we’ll measure success

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Main KPI 1

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Upsell and cross-sell revenue generated from existing accounts

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Main KPI 2

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Number of expansion opportunities identified, qualified, and closed

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Main KPI 3

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Portfolio engagement metrics (meetings booked, calls made, conversion rates)

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Reality Check - What Makes This Role Hard

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Let’s be real, this is not a “relationship manager” role where things just flow.

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Here’s what makes it challenging:

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You’ll manage a high volume of accounts and still need to maintain quality, value-driven conversations

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Even with existing customers, you’ll face objections like “we don’t need this now” or “we already have a solution”

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You’ll navigate multiple decision-makers, especially

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HR + Finance who may have different priorities

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You’ll need to be consistent with high volume

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(calls/emails every day) while keeping energy and focus high

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You’ll be expected to hit targets in a consultative environment where trust-building and timing matter.

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You

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Must-haves (evidence, notyears)

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Proven track record working with health insurance

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Level 2 Insurance Mediation/Distribution License

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(or higher)

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Proven

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B2B Sales or Customer Success experience with commercial responsibility

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Comfortable owning expansion conversations across stakeholders (HR + Finance)

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Highly organised and disciplined managing portfolio activity and follow-ups

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Confident hitting targets through structured execution and pipeline discipline

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Strong CRM mastery (e.g., HubSpot / Salesforce)

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Nice-to-have

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End-to-end sales cycle management experience (discovery → close)

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Experience in employee benefits

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SaaS / tech startup background

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Public speaking, training, or webinar hosting experience

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Your DNA

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Resilient

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you can hear “not now” 10 times and still show up sharp on call 11

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Proactive

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you don’t wait for accounts to ask, you create opportunities

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Growth-oriented:

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feedback fuels you, it doesn’t trigger you

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Organised + data-driven:

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your pipeline isn’t “in your head”, it’s in the CRM

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Executive-ready communicator:

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you’re clear, confident, and credible with senior stakeholders

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Collaborative

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you win as a team, not as a solo hero

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You’ll probably find this frustrating if…

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You have a low ownership mindset or need constant direction

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You’re uncomfortable with targets, outreach volume, or quota pressure

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You lack structure and struggle to manage multiple accounts at

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