With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express is a leading international payments company for businesses of all sizes worldwide. The team is a key part of the business and maintains relationships with small business customers, acquiring business owners with products and services to help them run and expand their businesses, so that they in turn can change the world for the better.The current team is comprised of great professionals, they drive the sales process from start to finish and are passionate about delivering a world-class level of service.How will you make an impact in this role?Provide the right level of leadership support and strategic direction to team members to meet sales goals and business objectives, while enabling the future growth plans of the business units the team works with. As a team leader, you will have a role that supports both your employees and your customers, that is able to handle different realities at the same time, that leads change by example and by counting and walking the team through the process, and that constantly looks for opportunities for improvement. This is just part of what you will do in this position :
Leading a team of sales professionals with a clear focus on driving high levels of employee engagement and a strong sales culture across the teamDevelop strategic sales plans to drive business and grow American Express cardholder spending volume, identifying business opportunities, driving collaboration, eliminating inefficienciesEstablish and execute the team's acquisition and growth strategy, ensuring all business enablers are in place to directly support higher levels of productivity and growth, e.G. effective lead generation and opportunity management, B2B focus, market trend awareness, risk processes, overall value propositionMonitor individual and team performance against key objective metrics, deliver training, implement necessary actions to improve results and ensure objectives are met or exceededFocus on talent management, managing performance reviews and supporting team members in developing their professional goals.Lead end-to-end change management activities to support the achievement of business objectivesWork effectively in a rapidly evolving environment to collaborate and share best practices with a range of different stakeholders, the local team and the wider EMEA organizationMinimum QualificationsDemonstrated experience in salesResults oriented with a positive outlook and a clear focus on achieving and exceeding objectives and targetsChallenging mindset with the ability to think creatively to identify new business opportunitiesDemonstrate strategic thinking, apply innovation and change, ability to introduce and champion new processes, tools and training that drive increased employee satisfaction and strong sales resultsAbility to effectively analyze and interpret performance metrics to identify critical improvement actions. Decision making always based on data and validated informationLeadership and charisma. Lead by example working in a team environmentHighly organized and motivated with excellent time management skillsPositive attitude with a strong work ethic and attention to detailAbility to build relationships with internal colleagues and leverage them to achieve desired resultsDemonstrated ability to communicate, present and influence credibly and effectively at all levels of the organizationSpoken and written EnglishWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :
Support for financial-well-being and retirementComprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)Flexible working model with hybrid, onsite or virtual arrangements depending on role and business needGenerous paid parental leave policies (depending on your location)Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)Free and confidential counseling support through our Healthy Minds programCareer development and training opportunitiesOffer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.Other Jobs You May Be Interested InNew Business Development DirectorAmerican Express Customer Service German Speaker;
Future OpportunitiesMadrid, Madrid, SpainAmex - for internal use only, New York, United StatesVirginia, United States and 2 moreMichigan, United States and 1 moreManager, Control Management GovernanceMadrid, Madrid, SpainSenior Manager-Travel and Entertainment Transit, Government & Non-Profit, National Client GroupNew York, New York, United StatesBusiness Development ManagerAccount Manager Business Cards Germany, International Card Services German Speaker Spain / Madrid (Hybrid)Madrid, Madrid, SpainSlide 1 of 3When you become part of our Talent Community, well keep you posted about future job opportunities that you may be a match for, as well as career-related events.
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