Manage the day-to-day running of the reception, being the first point of contact for any client queries or complaints. This includes meeting, greeting and attending to the needs of clients, ensuring they receive an exceptional customer service experience. -Ensuring a smooth check-in and check-out of clients. -Effective trafficking of work to maintenance and housekeeping departments as reported to the front desk. -Assist the Manager as directed with in-house administration. -Demonstrating company product knowledge and ensuring that the core values of the company are reflected through outstanding customer service. -Undertake general office duties, including correspondence, emails, filing, answering telephones and to ensure the smooth running of the reception area. -Schedule: Monday to Sunday / Shifts / 40 weekly hours. Type of contract: 6-month contract (with possibility to renew)