Remoto: Teletrabajo
Job Title: Client Solutions Manager Company: Location: 100% Fully Remote (General)Employment Type: Full-timeAbout ContentJet ContentJet is an award-winning TikTok Marketing Partner for some of the world's most renowned brands.Siga leyendo para comprender completamente lo que este trabajo requiere en cuanto a habilidades y experiencia. Si su perfil encaja, presente su candidatura.We are a performance-based creative agency where strategy and innovation meet.As a fully remote company, we believe in radical flexibility—allowing our team to work from wherever they are most inspired.The Role As a Client Solutions Manager, you are the heartbeat of our client relationships.you are a strategic partner responsible for the health, growth, and retention of our premium brand accounts.You will sit at the intersection of Project Management and Strategic Growth, ensuring our creative delivery is flawless while identifying new opportunities to scale our clients' success on TikTok.End-to-End Project Management: Own the lifecycle of creative campaigns, ensuring deadlines are met, assets are delivered, and the "ContentJet standard" is maintained.Retention & Relationship Building: Act as the primary point of contact for high-profile brand partners, fostering deep trust and ensuring long-term satisfaction.Revenue Growth (Upselling): Identify "bottlenecks" in a client's current strategy and pitch additional ContentJet services or expanded budgets that align with their KPIs.Performance Advocacy: Partner with our Creative Strategists to present performance data to clients, translating complex metrics into clear "wins" and next steps.Utilize AI-backed tools and project management software to streamline remote workflows and communication.3+ Years Experience: Proven track record in Client Success, Account Management, or Project Management within a digital agency or SaaS environment.~ Short-Form Video Savvy: A solid understanding of the TikTok ecosystem and paid social performance metrics (CTR, ROAS, CPA).~ Remote Mastery: High level of self-discipline and the ability to manage complex projects across multiple time zones without a "boss" looking over your shoulder.~ Communication Pro: Exceptional presentation skills—you can command a Zoom room and make clients feel heard and excited. We don't just "allow" remote work; Work from Anywhere: Whether it's a home office, a co-working space, or a different country every month—we care about your output, not your IP address. xhfqzwm Elite Network: Direct interaction with TikTok's internal teams and some of the world's most innovative advertisers.