Req ID Madrid, Spain
About the team
As part of our T&B Div CVS team located in Madrid (Spain), the resident Engineer & Technical Sales Expert, will be in charge to support our T&B customers for all ZF-CVS related products. He/she will work close to the customer providing outstanding technical sales & support to the customer/region/assigned. He/she will stablish firsthand connectivity to customer engineering, as well fast onsite problem solving, diagnostics, immediate support. He/she will be the ZF ambassador at the customer site.
What you can look forward to as Resident Engineer & Technical sales support (m/f/d)
1. Drive RFI and RFQ process, prepare and negotiate development contracts
2. Ensure and provide outstanding sales & technical support to the customer/region/assigned product(s)
3. Ensure alignment with customer engineering, practice connectivity and networking
4. Analyze customer requirements/specifications
5. Translate the VOC into the customer team, PL, functions
6. Identifying opportunities (new technical areas, customer insight, translate mindsets)
7. Support the Account Team in case of need (urgencies, pre-informing matters, etc.)
8. ZF product handling/support (prototypes, projects, samples, facilitate SOP / PPAP)
9. Provide technical expertise and guidance for ZF products in customer system environment, e.g., on-site installation, commissioning, troubleshooting, product variation management
10. Support product applications, testing, validations
11. Offer diagnostic support to customer
Your profile as Resident Engineer & Technical sales support (m/f/d)
Skills
12. Presentation & negotiation skills
13. Business Acumen & market knowledge
14. Experience in product engineering, product background
15. Preferably experienced in vehicle function and product development/testing
16. Experience in technical coordination, project management
17. Broad knowledge on systems, components, system architectures
18. Knowledge of local customer language preferred
Training / Studies:
19. Technical degree (Engineer)
20. At least 5 years’ experience handling/support (prototypes, projects, samples)
21. High English level
22. Technical support product (applications, testing, validations) experience in the automotive industry
23. Computer skills (Office, Internet, email,). Experience working with SAP
24. Able to travel around 20% of the time