Customer Support Advisor for Booking
Icelandic + English
Hybrid/Barcelona
If you're empathetic, a good listener, and solution-oriented, this role is a great fit
Responsibilities:
* Support international travelers and accommodation partners
* Handle inquiries via email and phone
* Provide clear information on payments, services, and technical issues
* Follow processes and ensure high customer satisfaction
Requirements:
* Icelandic C2 and advanced English
* Strong communication and interpersonal skills
* Comfortable with Office 365 and CRM tools
* Positive, solution-driven, goal-oriented mindset
* Ability to adapt to changing priorities
* Customer service experience is a plus
Salary Range:
From 21,000 to 23,000 gross/year