Fully remote
Spain | Full time
Your position
As a ServiceNow Architect, you will lead the end-to-end architecture, design, and delivery of ServiceNow solutions, ensuring alignment with business and IT strategies while guaranteeing platform scalability, availability, and performance. You will provide technical leadership to developers and consultants, ensuring adherence to best practices and platform governance. Your role will also involve overseeing and leading integrations between ServiceNow and external enterprise systems (, SAP, SuccessFactors), defining and applying appropriate integration patterns and technologies (REST, SOAP, APIs). With expertise in CSM, HRSD, and ITSM, you will shape the platform architecture to enhance operational efficiency and support strategic business goals. In this position you will report to the Head of ServiceNow
Your tasks
1. Collaborating with stakeholders to translate business requirements into scalable, reusable solution design including documentation, technical approach and developer's instructions
2. Monitoring implementation quality and lead integration testing when necessary
3. Coordinating platform rollouts and enhancements, working with relevant teams to uphold technical standards and best practices
4. Ensuring compliance and license adhering by collaborating with the ServiceNow