Senior Site Reliability / Gitops Engineer
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT.
We are hiring a Senior Site Reliability / Gitops Engineer to join our Information Systems (IS) team. This role is an opportunity for an\ "automation-first\" senior technologist with a passion for Linux to build a career with Canonical and drive the success of users leveraging Ubuntu and open source products.
Job Summary
The IS team supports and maintains all of Canonical's IT production services, running services used by over 60 million Ubuntu users. As a Senior SRE & Gitops Engineer you will drive operations automation both in our private clouds and public clouds, utilizing open source infrastructure‑as‑code, CI/CD pipelines, and Canonical's leading automation tools.
Key Responsibilities
* Lead the development of automation, GitOps as an embedded tech lead.
* Collaborate closely with the IS architect to align solutions with the IS architectural vision.
* Design and architect services that IS can offer to the organization as products.
* Apply IaC expertise to develop and improve infrastructure‑as‑code practices within IS.
* Automate software operations for re‑usability and consistency across private and public clouds, while addressing distributed systems complexities.
* Maintain operational responsibility for Canonical's core services, networks, and infrastructure.
* Develop skills in troubleshooting, capacity planning, and performance investigation.
* Set up, maintain, and use observability tools such as Prometheus, Grafana, and Elasticsearch;
design, implement, and maintain monitoring and alerting for various systems and services.
* Provide assistance and collaborate with globally distributed engineering, operations, and support peers.
* Allocate uninterrupted development time to focus on larger projects and automation of manual tasks.
* Share experience, best practices, and mentorship with other team members in design sessions and collaborative work.
* Carry final responsibility for time‑critical escalations.
What We Are Looking For
* A modern view on hosting architecture, driven by infrastructure‑as‑code across both private and public clouds.
* A product mindset focused on developing products rather than solutions.
* Python software development experience with large projects.
* Experience with Kubernetes or other container orchestration systems.
* Proven exposure to managing and deploying cloud infrastructure with code.
* Practical knowledge of Linux networking, routing, and firewalls.
* Affinity with various forms of Linux storage, such as Ceph, databases, and more.
* Hands‑on experience administering enterprise Linux servers.
* Extensive knowledge of cloud computing concepts and technologies.
* Bachelor's degree or greater, preferably in computer science or a related engineering field.
* Clear and effective English communication skills across email, chat, video, and voice.
* Motivation and ability to troubleshoot from kernel to web, and willingness to seek help when needed.
* Will‑ingness to be flexible, learn quickly, and adapt to fast‑changing environments.
* Enthusiasm for working within distributed teams.
* Passion for open source, especially Ubuntu or Debian.
What We Offer
* Distributed work environment with twice‑yearly team sprints in person.
* Personal learning and development budget of USD 2,000 per year.
* Annual compensation review with performance‑driven bonus or commission.
* Recognition rewards and annual holiday leave.
* Maternity and paternity leave.
* Team Member Assistance Program & Wellness Platform.
* Opportunities to travel to new locations to meet colleagues.
* Priority Pass and travel upgrades for long‑haul company events.
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most essential open‑source projects and the platform for AI, IoT, and the cloud, we are changing the software world. We recruit on a global basis and set a very high standard for people joining the company. Most colleagues at Canonical work from home, and we foster a workplace that is free from discrimination. Diversity of experience, perspectives, and background creates a better work environment and better products. Whatever your identity, we will give your application fair consideration.
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