Since 2017, HiSERV has been transforming the GSE (Ground Support Equipment) market through outstanding quality, high flexibility, and fair, transparent pricing. We manage and offer our customers a young, modern fleet of more than 14,000 units. With short-term rentals, pay-per-use models, and real-time tracking, we optimally meet our customers' needs. Our clients include renowned companies in ground handling, airlines, and airports across Europe. By using innovative digital solutions, we provide reliable data to optimize usage and costs. We offer a wide range of additional services related to GSE rental: consulting, maintenance, fleet management, training, and more. For our location in Palma de Mallorca Airport, we are looking for an Operations Manager for Ground Support Equipment (Palma de Mallorca Airport) Role Overview We are looking for a motivated and hands-on Operations Manager to oversee our activities at Palma de Mallorca Airport (PMI). In this role, you will be the key contact for our customer, as well as our maintenance partner. You will manage the day-to-day airside operations, coordinate transport and maintenance activities for our GSE fleet, and ensure operational excellence on-site. This position requires a proactive leader who combines technical understanding with strong commercial and customer-focused skills. Key Responsibilities Act as primary contact for customers and partners on-site and airport authorities. Ensure operational GSE availability according to our customer needs and requirements. Manage the GSE fleet, including deployment, transport logistics, and maintenance planning. Supervise and support local staff, including technicians; potentially build and lead a growing on-site team and possibly set-up a new workshop. Ensure smooth communication and operational alignment with HiSERV headquarters and other locations. Drive continuous improvement and business development within the PMI operation. Manage budgets, costs, and service performance in line with company standards and customer agreements. Requirements Several years of experience in aviation operations or GSE management. Strong commercial understanding and hands-on operational mindset. Proven experience in customer relations and operational leadership. Excellent organizational and problem-solving skills. Strong commitment to customer satisfaction and operational performance. Fluent in Spanish and English, German language skills are an advantage. Valid driver’s license and ability to work airside. Why join HiSERV? Play a key role in a growing, internationally active company with flat hierarchies and short decision-making processes. Have access to diverse development opportunities and room for shaping your field of business. Find a modern working environment and a motivated team with a hands-on mentality. Attend regular employee events. Benefit from an attractive and competitive salary model.