About FirstIgnite:
FirstIgnite builds best-in-class artificial intelligence software for universities and research hospitals. Founded in 2019, we are a 20+ person team with over 150+ university customers across 6 continents.
Role Overview:
We are seeking a driven and relationship-focused Account Executive with experience closing SaaS contracts in EMEA. In this role, you will manage the full sales cycle; from prospecting and qualification to demos, negotiation, and signed agreements; while representing FirstIgnite at industry conferences and events. You’ll be a key partner to our Product and Partnerships teams, ensuring customer needs and market insights directly shape platform improvements.
Responsibilities:
Book qualified appointments and manage a steady pipeline of prospects.
Identify, qualify, and convert high-value opportunities.
Conduct technical product demos tailored to customer needs.
Negotiate pricing and contract terms.
Secure signatures and close SaaS agreements.
Travel to conferences and events as a FirstIgnite representative.
Build and maintain strong, long-term customer relationships.
Provide timely, actionable feedback to the Product team to refine platform features.
Report directly to the Head of Partnerships.
Requirements:
Proven experience closing SaaS contracts and managing the full sales cycle.
Based in Europe with fluency in English and at least one additional language (German, French, or Spanish preferred).
Strong communication, presentation, and relationship-building skills.
Highly effective working in a remote environment; self-motivated with excellent time management.
Ability to understand technical products and translate value clearly to prospects.
Strong organization, pipeline management, and CRM proficiency.
Comfort with outbound outreach, lead qualification, and demo delivery.
Ability to travel for customer meetings, conferences, and industry events.
Results-oriented mindset with a consistent track record of meeting or exceeding quotas.