PWHY WORK FOR VERSACE /ppVersace is one of the most recognizable names in the world. The luxury House immediately became a leader in fashion and culture following its founding in 1978. Versace is led by Emmanuel Gintzburger as CEO and the design team is under the leadership of the Chief Creative Officer, Dario Vitale. Donatella Versace remains the Chief Brand Ambassador for Versace since April 1st, 2025. /ppWHO YOU ARE /ppOur leaders at Versace are fashionable, elevated and driven individuals who know how to keep their team focused and inspired. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being a solution-oriented leader. The Store Manager will join our team reporting to the Area Manager supporting the development of an energetic team that is focused on maintaining exceptional levels of customer service. /ppWHAT YOU WILL DO /ppBusiness development /pulliAnalyze the business, propose action plans to reach qualitative and quantitative objectives, improve results, support key business strategies /liliPartner with the Area Manager to maximize sales and margin goals /liliResponsible for the sales and KPIs performance of the store /liliPartner with the Area Manager to prepare periodical reporting on competitors, product, potential opportunities /liliAnalyze sell through and liaise regularly with the different divisions on product availability and market trends to maximize productivity /liliDevelop business strategies, set achievable goals and targets and implement incentives to help boost sales /li /ulpTeam Management /pulliSet personalized objectives for the year for every team member and follow-ups along the year to develop behavior, performance and capabilities /liliCreate and foster a dynamic environment, motivate employees to maximize team spirit, promote teamwork and maintain harmonious staff relations /liliSet achievable goals and targets, and ensures the staff follows Company guidelines and is held accountable for achieving set goals /liliEffectively manage all HR functions to support the team /liliAttract, develop and lead a high-performance team through effective training, coaching and/or motivational activities /liliMotivate team to drive results through effective training, accountability and celebrating successes /liliEnsure the in-store follow-up after trainings delivered on the brand, products, operations and soft skills /liliPlan and conduct daily and weekly in store briefings to motivate the team, set objectives and show how to reach them /liliSupport with informative and inspiring participation the new staff onboarding experience /liliAssure staff is groomed, inviting, professional, and knowledgeable on product and related company information /li /ulpClient Management /pulliEnsure superior customer service standards, through constant follow up with the team, to deliver the Versace experience /liliBe a brand ambassador and build relationships with Versace clients. Be an example for the team by engaging in customer interactions /liliEncourage team members to focus on what they would like their clients to feel during a Versace experience /liliDevelop and expand customer base by capitalizing on high-profile clientele and sales /liliMaintain an active social relationship with clients and community by understanding the needs and changes of the market /li /ulpCRM /pulliMonitor the team on managing their customer database, ensure they take actions to maintain a long-term relationship with customer and maximize sales opportunity. /liliImplement and manage the boutique’s community outreach program to maintain active social relationships with clients /liliSupport the organization of in-store promotional events, liaising with merchandising PR team /li /ulpStore Management and Operations /pulliEnsure the stock and the backroom are effectively managed and operational duties are met (Goods receiving, transferring, stock take, stock arrangement, reporting etc.) /liliAssures optimum shrinkage results are met by enforcing security measures and maintaining consistent accuracy in inventory levels /liliRemain in compliance with operational and company policies and procedures /liliEnsure store presentation and visual merchandising standards are maintained according to company directives and participate to VM set-up /liliDemonstrate operational excellence in all store processes including managing and balancing all related budgetary expenses /li /ulpYOU’LL NEED TO HAVE /pulli3-5 years of experience in retail management – luxury experience preferred /liliBachelor’s degree in Fashion or Business preferred /liliFull understanding of specialty retail, including business development, visual merchandising and store operations /liliComputer skills to include operation of retail point of sale system, Word, Excel and email /liliStrong relationships skills and ability to maintain long-term with clients and understands the needs and changes of the market /liliStrong team management skills, with the potential to develop people personally and professionally /liliConfidence, organization skills, critical thinking and problem-solving skills /liliExceptional verbal and written communication skills /liliAbility to thrive within a high paced environment, multi-tasks with ease while maintaining a balance of daily responsibilities /liliA positive and constructive approach, sales focused with the ability to take ownership /li /ulpWE’D LOVE TO SEE /pulliAn entrepreneur with the ability to drive results; adaptable, problem solver, strategic thinker /liliWell connected with a strong ability to engage /liliElevated customer service skills; a true fashion expert with a passion for sales /liliA positive, outgoing, high-energy personality able to thrive within a high paced environment /li /ulpDiversity and inclusion are integral to Versace's DNA. We promote an inclusive environment where employees and customers from diverse backgrounds are welcomed, valued, and celebrated. We take pride in our commitment to diversity, equality, and inclusion, and will continue to uphold these principles wherever we do business. Our doors are open to all. /ppWE ARE AN EQUAL OPPORTUNITY EMPLOYER M/D/F /p