PbMediaMarktSaturn /b has chosen Spain as the main Hub for their Digital Consultation Services. As Europe’s leading consumer electronics retailer, MediaMarktSaturn partners with the world’s btop tech brands /b to bring customers the latest and most innovative solutions. /ppbr/ppThis is your opportunity to join a brand-new international team, help shape a growing business unit, and deliver cutting-edge support to customers through modern digital tools! /ppbr/ppbKey languages : /b /pulliExcellent command of bGerman /b /liliExcellent command ofb any other languages (Turkish/French/Polish/Hungarian/Dutch) /b /liliProfessional level of bEnglish /b /li /ulpbr/ppbMain responsibilities : /b /pulliCommunicate with customers via chat, video, and co-browsing tools /liliUnderstand customer needs and recommend the ideal product through tailored solutions and expert advice /liliSupport customers with the initial setup and discovery of their new devices /liliIdentify opportunities for cross-selling and up-selling to maximize customer value /liliShare responsibility for project KPIs through reporting and analysis /liliContinuously develop your skills and contribute to training materials for the team /li /ulpbr/ppbCore skills/experience : /b /pulliPassionate about Tech and Consumer Electronics (Entertainment and Audio/Video Electronics, IT and Computing Devices, Mobile Devices, Smart Home Solutions etc.) /liliPrevious Sales experience in Retail or Direct Sales (Consumer Electronics industry is a plus) /liliComfortable with digital communication tools and video calls /liliAbility to build trust and connect with customers in a clear, empathetic, and professional way /liliWillingness to work five days per week, from 10:00 to 19:00 (including Saturdays) /li /ulpbr/ppbWhat's on offer : /b /pulliFully remote position in Spain /liliCompetitive Salary of EUR 25,000-30,000 OTE /liliPermanent contract /lili10% discount on all the company’s products /liliLanguages Courses /liliMedical insurance /li /ulpbr/ppOur recruitment process? /pulliStep 1: Interview with our Recruiter to learn more about you /liliStep 2: Video Interview with the Team Manager and HR Manager /li /ul