Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.
Position Summary
Job Title: Quality Manager, Operations
Job Objective:
* Ensure the highest quality products are shipped to the customer.
* Develop Business processes and maps.
* Ensure that products are compliant to the latest legislation.
Main Duties and Responsibilities:
* Control, maintain and monitor quality standards within operations.
* Ensure manufactured and configured product is to the correct standards.
* Develop a QMS system with process maps and operating instructions where required.
* Use Q Pulse or similar document management system for the control of documents.
* Be actively involved in improving business process and value engineering.
* Create an internal audit system based on ISO 9001 principles.
* Ensure that new products are introduced efficiently into operations from the supply chain, LNW and contract manufacturers.
* Collect and analyse quality data for vendor rating and feedback.
* Assist in diagnosis of issues internal in production and from the customer estate.
* Create and maintain production check sheets in an electronic format.
* Ensure that processes are managed effectively and follow up with correction, root cause and corrective actions where applicable.
* Actively review the latest compliance regulations to ensure LNW are compliant.
Candidate Requirements:
* Preferred with previous experience in a multinational company, ideally in ISO 9001 and/or lean operations environment.
* Fluent in English. Must have good communication skills.
* Must be proficient in Word, Excel, PowerPoint, etc.
* Must be able to work on own initiative and act as part of a team. Must be able to multi-task.
* Must have strong customer focus.
* Must be able to review and work from technical drawings. Must be analytical and be able to manipulate and produce numerical data.
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