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Job Description
An offer entitled "Web development Technical leader (m/f) for CRM domain" has just opened within Airbus Helicopters. You will join the AH Information Management Directorate, to manage, drive and monitor the delivery of Digital projects related to Airbus Helicopters Customer Relationship Management domain.
Activities around Customer Relationship Management are primarily driven by Marketing, Sales and Support departments. These business domains are composed of various teams that interact directly or indirectly with customers and use various solutions that help build customer relationships.
* Salesforce platform, including: Sales Cloud, Marketing Cloud, Service Cloud and other tiered applications (QUIP, PROS CPQ, Qualtrics, etc.).
* Customer portal AirbusWorld: powered by Liferay portal solution, exposing a set of services developed with the latest industry standards.
* Technical requests applications: web and mobile-based services to answer customer expectations and security standards.
* A wide range of custom web-based applications supporting various domains from marketing to support.
In this context, the Web development Technical Leader is dedicated to supporting these businesses in designing, developing and supporting IT solutions that align with a common vision across business departments. The CRM solutions portfolio includes:
* Our Salesforce platform, including Sales Cloud, Marketing Cloud, Service Cloud and other tiered applications (QUIP, PROS CPQ, Qualtrics, etc.).
* AirbusWorld customer portal, powered by Liferay.
* Technical requests applications: web and mobile-based services for customer expectations and security standards.
* A wide range of custom web-based applications across marketing and support domains.
Tasks and Accountabilities
As a Web development Techlead, you will define technical strategies, guide the development team, and ensure delivery of high-quality web solutions for Airbus Helicopters operations. You will work with business and digital colleagues to ensure technical excellence and alignment with industry-specific requirements. This includes establishing best practices, mentoring team members, and overseeing the technical aspects of projects from conception to deployment.
The goal is to build robust, scalable, and secure web applications that provide the highest possible value to the organization.
Responsibilities:
* Define and evolve the technical roadmap for web development, aligning it with business objectives and industry trends.
* Lead the design and architecture of web applications, ensuring scalability, performance, and security.
* Provide technical leadership and mentorship to the web development team (primarily outsourced).
* Oversee code reviews, ensure adherence to coding standards, and implement best practices for the SDLC.
* Collaborate with product owners and business stakeholders to translate functional requirements into technical specifications.
* Evaluate and recommend new technologies, frameworks, and tools to enhance web development capabilities.
* Troubleshoot complex technical issues and provide solutions to ensure smooth operation of web applications.
* Manage technical debt, ensuring maintainability and long-term viability of web solutions.
* Stay updated with emerging web technologies and industry standards and integrate them where appropriate.
* Participate in Airbus group initiatives and lead technical exchanges, representing the web development domain.
Competences, Methods & Tools
Technical Expertise
* Strong proficiency in front-end technologies (HTML, CSS, JavaScript, modern frameworks such as React, Angular, Vue.js) and CMS solutions (Liferay, Strapi).
* Deep understanding of back-end technologies (Node.js, Python, Java, .NET, Ruby on Rails) and related frameworks.
* Experience with databases (SQL and NoSQL) and data modeling.
* Knowledge of cloud platforms (AWS, Azure, Google Cloud) and relevant services.
* Familiarity with containerization (Docker, Kubernetes) and orchestration.
* Understanding of API design principles (REST, GraphQL) and integration.
* Solid grasp of security best practices in web development.
* Experience with performance optimization and scalability considerations.
* SDLC
* Proficiency in Agile methodologies (Scrum, Kanban).
* Experience with version control systems (Git, GitHub, GitLab, Bitbucket).
* Knowledge of CI/CD pipelines.
* Understanding of testing methodologies (unit, integration, end-to-end).
* Leadership and Mentorship
* Motivate and inspire a development team.
* Strong communication to articulate technical concepts to technical and non-technical stakeholders.
* Coaching and mentoring junior and mid-level developers.
* Delegate tasks effectively and provide constructive feedback.
* Conflict resolution skills within a team.
* Architectural and Design Thinking
* Design scalable, maintainable, robust web architectures.
* Make informed technical decisions and tradeoffs.
* Understand design patterns and their application.
* Foresee technical challenges and propose solutions.
* Problem-Solving and Analytical Skills
* Strong analytical skills to diagnose and resolve complex technical issues.
* Ability to break down large problems into manageable components.
* Critical thinking to evaluate different technical approaches.
* Project Management (Technical Aspects)
* Estimate technical effort and timelines.
* Understand technical dependencies and risk management.
* Experience in managing technical debt.
* Proficiency in project management tools (MS Project, Jira, etc.).
* Knowledge of Agile/Scrum methodologies is an asset.
* Business Acumen
* Understand business requirements and translate into technical solutions.
* Focus on delivering value to the business through technology.
* Understand impact of technical decisions on business objectives.
* Familiarity with aerospace industry standards and regulations.
* Strong understanding of CRM solutions in the aerospace sector.
* Soft Skills
* Excellent written and verbal communication.
* Ability to work under pressure and manage multiple projects.
* Rigorous, autonomous, team-oriented and customer-focused.
* Advanced English level.
This job requires awareness of potential compliance risks and a commitment to act with integrity, as the foundation for the company’s success, reputation and sustainable growth.
Company: Airbus Helicopters España, SA
Employment Type: Permanent
Experience Level: Professional
Job Family: Digital
By submitting your CV or application you consent to Airbus using and storing information about you for monitoring purposes related to your application or future employment. This information will only be used by Airbus. Airbus is committed to workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is committed to equal opportunities for all. We will never ask for any monetary exchange in recruitment. If you suspect impersonation, report to emsom@airbus.com.
Airbus supports flexible working arrangements where possible to stimulate innovative thinking.
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Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Other
Industries: Aviation and Aerospace Component Manufacturing
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