Job Title Field Service Technician PCI Job Description
As a
Technical Consultant, you will provide technical support to Philips Solutions. This includes, but is not limited to, installations, upgrades, maintenance, repairs, and other activities at the client's facilities in Iberia and remotely in Europe, if necessary.The Consultant will work with the client's Healthcare Information Systems Implementation teams, providing remote and on-site support for implementation and post-installation, including integration, connectivity with third-party devices, and data exploitation.
This position will be especially dedicated to Castilla León.
Knowledge of systems and solutions in the health sector within SACYL will be valued.
Your role:
Provide remote and on-site technical support to project teams.
Serve as technical lead for small to medium-sized implementations and manage escalations.
Conduct remote monitoring, manage alerts, open incident tickets, and facilitate incident resolution.
Maintain high standards of communication and documentation with clients.
Ensure compliance with company work practices and health and safety guidelines during projects.
You're the right fit if:
Experience with healthcare products, especially in critical patient care and electronic health records, is advantageous.
Proficient in HL7, FHIR, and web services integration standards.
Hold a university degree and have expertise with Oracle or SQL databases, Windows OS, and remote support tools.
Native Spanish speaker, fluent in English;
additional languages are a plus.
Excellent communication and interpersonal skills, enthusiastic, team-oriented, and adaptable to product evolutions.
How we work togetherWe believe in collaboration. Office-based teams work in-person at least 3 days/week. Onsite roles require full-time presence at facilities. Field roles are typically outside main facilities, at customer or supplier locations.This is a field role.About PhilipsWe are a health technology company committed to accessible, quality healthcare for all. Join us to make a difference in people's lives.Learn more about
our business ,
our history, and
our purpose .If interested and you meet most requirements, apply even if not all are met. We value diversity and inclusion.
Learn more here .#LI-EU#LI-Field
#J-18808-Ljbffr