PHAYS IT is collaborating with the main company in the pharmaceutical sectorb, TOP 10 pharma /b. They create Innovative medicines for people and animals, adding value through innovation for the three business areas human pharmaceuticals, animal health and biopharmaceutical contract manufacturing. /ppbr/ppWe are looking for a bSocial Media Listening Analyst /bto join their SEO and Social Media Listening squad. /ppbr/ppbJob Responsibilities: /b /pulliExecute comprehensive social media listening strategies across all Human Pharma products and support market monitoring for future launches /liliCollect briefing from clients and create dashboards for monitoring specific topics /liliUtilize social media listening tools (primarily Sprinklr) to monitor patient and HCP conversations across multiple platforms /liliCross-match key insights obtained in this platform with other marketing tools, like SEM Rush and other platforms and data sources /liliAnalyze social media data to identify trends, sentiment, and insights relevant to pharmaceutical marketing and medical affairs /liliCreate insightful reports and present findings to diverse stakeholders including marketing teams, medical teams, and customer insights managers /liliTranslate complex social media listening concepts into easy-to-understand insights with actionable recommendations /liliDevelop and implement AI-powered analysis projects to enhance data interpretation and reporting capabilities /liliMonitor conversations in multiple languages, with English as primary focus and additional languages as needed /liliCollaborate with the Social Media Listening coordinator and existing analyst to optimize project workflows /liliWork closely with regulatory teams to ensure compliance in social media monitoring and reporting /liliStay up-to-date with the latest developments in social media listening, AI technologies, and pharmaceutical digital marketing trends /liliSupport cross-functional projects connecting social media insights with SEO, paid media, and broader marketing strategies /li /ul pbr/ppbRequirements: /b /p ulliAt least 3+ years of hands-on experience in social media listening and analysis, with deep understanding of monitoring tools and methodologies /liliProficiency in social media listening platforms (Sprinklr experience highly preferred) /liliExperience in pharmaceutical or healthcare social media monitoring is preferred but not mandatory /liliStrong skills in data analysis, interpretation, and report creation, with ability to adapt insights to different stakeholder requirements /liliExperience with AI tools and technologies for data analysis and insight generation /liliProven track record in stakeholder management and presenting complex data to diverse audiences /liliExperience in digital marketing areas such as SEO, paid media, or marketing strategy is a significant plus /liliAbility to work with multilingual social media content and global market insights /liliStrong analytical mindset with experience in translating data into actionable business recommendations /liliExperience working in the pharmaceutical industry environment and understanding of regulatory considerations /li /ul pbr/ppbWe offer: /b /p ulliLong term contract with Hays. /liliFlexible schedule /liliPossibility of homework (1 office day per month) - Location: Barcelona. Launch included – buffet /li /ulpbr/ppbWe are looking for profiles like yours, passionate about digital marketing. If you are interested, register for the offer so we can tell you more about it! /b /p