German speaking Support Agent SIXT Ride (m/f/d) - 100% Home Office
Ready to boost your career with a leading company in premium mobility? At SIXT, we’re looking for a Support Agent for SIXT ride - the Premium Chauffeur Service - with fluent German and English skills, experience in customer service, and a proactive attitude. We offer a 100% remote position from anywhere in Spain and the chance to grow within the automotive sector.
Customer care is our top priority. Whether by phone, email, chat, or social media – in German or English – we’re looking for people who are committed providing effective solutions.
YOUR ROLE
- Act as the interface between customers and chauffeurs with the support team
- Ensure high-quality standards are met and that every customer is safely transported from point A to B
- Monitor driver punctuality worldwide using our custom-developed tools and organize alternatives if necessary
- Make sure each booked transfer is assigned to the appropriate driver
Ensure that drivers and customers find each other – whether at a major airport, hotel, trade fair, company, or private residence – even when things get chaotic
- Take care of every customer – celebrity or not
Your Skills
- Fluency in both German and English, with excellent communication skills
- Passion for customer service and a genuine interest in supporting and assisting clients
- Minimum of 1 year of experience in a similar customer‑facing or service‑oriented role
- Proficiency with MS Office tools and confidence in working with digital systems
- Ability to work effectively in a remote environment, with availability for rotating shifts from Monday to Sunday
- A proactive, solution‑oriented mindset with a strong focus on delivering outstanding customer experiences
What We Offer
- Work‑Life Balance: This fully remote position gives you the flexibility to work 100% from home, allowing you to better balance your professional and personal life
- Employee Benefits: Discounts on SIXT rent, share, ride, and SIXT+, exclusive deals on travel, tech, and lifestyle products
- Team Building Activities and International Events: Be part of engaging team‑building activities and participate in exciting general corporate events that connect colleagues from all over the world
- Professional Growth: Work alongside a highly motivated and skilled team, with plenty of opportunities to learn, grow, and advance your career in a dynamic international environment
Apply now and become part of an international, forward‑thinking team that’s redefining premium mobility every day. We’re excited to meet you!
Información adicional
Quiénes somos: Somos un proveedor de servicios de movilidad líder a nivel, con una facturación de 4,00 mil millones de euros y aproximadamente 9.000 empleados en todo el mundo. Nuestra plataforma de movilidad ONE reúne nuestros productos SIXT rent (alquiler de vehículos), SIXT share (préstamo de vehículos), SIXT ride (servicios de taxi y chófer) y SIXT+ (abono de vehículos), dando a nuestros clientes acceso a nuestra flota de 350.000 vehículos, a los servicios de 4.000 socios colaboradores y a unos 5 millones de conductores en todo el mundo. Junto con nuestros socios franquiciados, estamos presentes en más de 110 países con 2.000 estaciones de alquiler. En SIXT, la experiencia del cliente y el servicio al cliente excepcionales son nuestra máxima prioridad. Apostamos por el verdadero espíritu empresarial y la estabilidad a largo plazo, y alineamos nuestra estrategia empresarial con visión de futuro. ¡Empieza con nosotros y postúlate ahora!
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