A technology consulting firm is seeking a Remote IT Support Analyst (Level III) to provide expert-level technical support within their Spain Hub. The role involves resolving complex IT incidents, mentoring junior staff, and ensuring service excellence. Candidates should have a minimum of 5 years in technical support, a bachelor's degree in IT, and proficiency in tools like ServiceNow and Jira. This is a freelance full-time contract with hybrid working arrangements, offering competitive rates based on experience.#J-18808-Ljbffr