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RAN Expert (3 FTE)
Spanish Native Speakers
Requirements
* More than 10 years as NOC Technician with knowledge in 2G, 3G, 4G, and 5G RAN.
* Experience with Nokia and Ericsson radio equipment in the above technologies.
* Extensive experience in N1 Technical Support Service and RAN network management.
* Solid knowledge of support processes for Telefónica in RAN Mobile Access.
* Knowledge of RAN protocols, equipment, and functionalities.
* Ability to analyze, troubleshoot, and propose solutions.
Functions
* Management of N1 incidents, diagnostics, customer complaints, and execution of BTPs.
* Proposal of corrective actions for recurring problems.
* NOC team management and quality analysis.
Tools
* Systems for activity and job reception, incident management, and BTPs : iGRI.
* Network Elements Management Systems : specific to RAN manufacturers involved.
* Network and Fault Management Systems : OMEGA, INFOVISTA, GRAFANA.
* MS Office : Excel, PowerPoint, Word.
Language
* Spanish mandatory.
* English is an asset.
* Willing to work on 11 shifts (rotation) with extra payment.
* Senior level, full-time employment in the IT industry.
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