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Network support engineer

Valencia
HBX Group
Publicada el Publicado hace 10 hr horas
Descripción

PbPurpose of the role /b /ppThe Corporate IT Matter Subject Expert for Network forms a part of the team of engineers that are focus on Network related technologies, within the wider Corporate IT team. The role involves driving the implementation, operation and improvement of the network tech stack and practices, including LAN/WAN/Wifi connectivity and firewalling, focusing on our corporate network reliability, scalability, and efficiency. Collaborates closely with the rest of the Technology, Corporate and Platform teams to align on and drive the Corporate IT network. The goal is to build and run a reliable, scalable, and secure network in HBX while fostering a culture of collaboration, innovation, and continuous improvement within the team. /ppbr/ppbAccountability and responsibilities /b /pulliForm a part of the Corporate IT Network team, providing support in day-to-day activities delivering high-quality results and meeting the service targets. /liliCollaborate with the Corporate Network Lead and other Technology platforms teams to align on the Corporate IT roadmap and strategy. /liliDriving the strategic network initiatives within the technology platform, focusing on on-premises and cloud connectivity and firewalling, meeting the delivery deadlines /liliApply best practices, implement standardized and automated processes, and ensure effective provision of network services, and related monitoring and troubleshooting. /liliProvide technical support to troubleshoot and resolve network services related issues. Act as an escalation point for complex technical challenges, driving timely resolutions and ensuring minimal impact to operations. /liliContribute to the design, implementation and operational support of Zero Trust Network Access (ZTNA) solutions, ensuring secure access to corporate applications for on‑premises and remote users. /liliOperate and continuously improve Zscaler-based services (e.g. ZIA, ZPA or similar), integrating them with corporate network, identity and cloud platforms. /liliCollaborate closely with Security Operations (SOC) teams to support security monitoring, investigation and response related to network and access technologies. /liliEnsure network and Zero Trust controls provide appropriate logging, telemetry and visibility to security platforms (SIEM, SOAR, EDR, etc.). /liliSupport incident response activities related to network security events, acting as a technical escalation point from a networking perspective. /liliStay updated with industry trends and emerging technologies related to the network services provided. Evaluate and recommend the adoption of new tools, technologies, and methodologies that align with the organization's goals and objectives. /liliBe a part of a culture of collaboration, innovation, and continuous improvement within the team. Participate in the team knowledge sharing, take advances about learning opportunities, and impulse your skills in base of experimentation and creative problem-solving. /liliParticipate in discussions and decision-making processes regarding the overall corporate IT architecture and direction. /li /ulpbr/ppbKey stakeholders /b /ppReporting directly to the bCorporate Network Lead /band in constant daily/weekly contact to keep alignment across the rest of the technology platform teams and overall goals. /ppInteracting with the rest ofb Corporate IT teams /b daily/weekly. /ppInteracting with bother teams across technology /b, to get the better solution for daily tasks being aligned on requirements, priorities, deliverables, and service levels in Corporate Network Team. /ppbr/ppbPosition requirements /b /pulliInterpersonal skills with high quality written and verbal communication /liliStrong analytical and conceptual skills /liliFluent in English and Spanish /liliStrong knowledge of Networking related technologies, including cloud networking, load balancing, firewalling, as well as traditional LAN, WAN, switching, and static/dynamic routing (AWS networking, Azure Networking, OSI Layers, etc.) /liliHands-on, real‑world experience with Zero Trust security architectures, applied in production environments. /liliPractical knowledge and operational experience with Zscaler technologies (ZIA, ZPA, Zscaler Client Connector, integrations with IdP, CASB, etc.). /liliSolid understanding of network security controls, secure access models, identity‑aware networking and least‑privilege connectivity. /liliAbility to work effectively with Security Operations teams, understanding detection, alerting, incident handling and operational security workflows. /liliPermanent position (no freelance or other contingent model). /li /ulpbr/ppbExperience /b /pulliMinimum of 3 years of experience as a Network Engineer in similar or related positions /liliPrevious experience in IT Operations or similar Technology functions /liliStrong technology background /liliProven hands-on experience in operational environments implementing and supporting Zero Trust networking and secure access solutions (experience with Zscaler in production environments is highly valued). /liliPrevious experience in IT Operations and/or Security Operations (SOC, SecOps, Network Security Operations). /li /ulpbr/ppbQualifications /b /pulliIT Operation framework and Agile ways of working certifications are highly desirable /liliBachelor’s degree in computer science, or a related field. A master's degree is a plus. /liliNetwork related certifications are highly desirable (i.e. Cisco CCNA, CCNP, CCIE, etc.). /liliZero Trust, SASE or Zscaler‑related certifications are a strong advantage (e.g. Zscaler Certified Professional). /liliSecurity‑focused certifications or training (network security, cloud security, incident response) are desirable. /liliFirewalls from several vendors (Cisco/Meraki, FortiGate) /liliNetwork protocols (MPLS, SDWAN, BGP) /liliTunneling solutions like Site-to-Site VPN. /liliSwitches (Juniper, Cisco, HP) /liliOther devices experience like Aruba, NAC, Riverbed. /liliIT Operation framework and Agile ways of working certifications are highly desirable /li /ulpbr/ppbKey challenges /b /pulliHandle complex technology landscape. /liliAchieve best in class reliability, scalability and high-performance. /liliBalance between reliability and the ability to deploy new functionalities. /liliOvercome resistance and drive adoption of new technologies and processes. /liliEnsure provided solutions meet security and compliance requirements. /liliResolve complex technical issues efficiently. /liliEffectively communicate technical concepts to diverse stakeholders /liliStay updated with the latest trends in Networking related technologies. /liliOperate and evolve network and Zero Trust solutions while ensuring strong alignment with Security Operations, detection capabilities and incident response processes. /li /ul

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