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Swedish speaking google ads onboarding account manager (barcelona)

Barcelona
Teleperformance
Director de cuentas
Publicada el 7 abril
Descripción

Description

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Join our dynamic team at TP in vibrant Barcelona and work on an exciting project with Digital Marketing Ads — a game-changing tool for businesses everywhere!

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This role is tailored for individuals who can navigate the complexities of the market, onboarding and engaging with companies with high potential, possible future unicorns, in a tech-focused environment. This involves building strong relationships, driving product adoption, minimizing churn, and identifying opportunities for growth and advocacy within our customer base.

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Responsibilities

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- In this role you will serve as a trusted advisor to onboard a portfolio of new clients and develop high-performing PPC campaigns for their digital marketing advertisement.
- Make outbound customer calls to promote and sell services.
- Detect and understand customer’s objectives and offer adapted solutions for their needs.
- Set up strategic, results-driven campaigns designed for immediate impact and long-term performance sustainability.
- Be responsible for increasing spend and campaign´s upselling.
- Create, maintain, and update a customer database with complete information.
- Handle a high volume of potential clients daily through phone calls.

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Requirements

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- BA/BS degree (MA/MSc in Marketing or Communications preferred) OR equivalent work experience
- Language Skills: C2 level of Swedish and C1 level of English. Multilingual abilities are a plus due to the multilingual nature of the Nordic market.
- 20 months of experience in sales and/or marketing: previous client-facing experience, particularly in high-stakes environments.
- Able to work independently and meet goals with occasional supervision.
- Familiar with managing customer data and using CRM tools to support business processes
- Uses AI tools to support daily tasks and improve outreach strategies
- Communicates clearly and effectively with different audiences.
- Comfortable working toward goals in a collaborative environment
- Confident in delivering presentations and writing professional content.
- Takes initiative and maintains a proactive, solution-oriented attitude.
- Works well independently and contributes to team efforts
- Understands business goals and supports strategic planning.
- Capable of analyzing competitors and identifying trends to support positioning.
- Focused on customer satisfaction and providing helpful support.

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Specialized Skills for the Nordic Market

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- Market Understanding: Clear understanding of the Nordic market, including cultural nuances and business practices.
- Strategic Thinking: capability to identify and target companies with growth potential.
- Problem-Solving: complex problem-solving skills to navigate complex contexts.
- Analytical Skills: proficiency in analyzing market trends and customer data.
- Relationship Building: ability to build and maintain relationships with key stakeholders in the Nordic market.
- Ability to unlock substantial opportunities within a market brimming with potential for expansion
- Nordic cultural awareness: understanding the business etiquette and cultural nuances of the region to build rapport and trust with potential clients.
- Stakeholder Management: ability to manage complex stakeholder structures, including multiple agencies and sceptic customers.
- Demonstrate a strong understanding of the existing digital marketing ecosystem in each Nordic country and be able to position Google Ads as a valuable and integrated solution.
- Ability to manage more sophisticated questions about ROI and integration with other platforms.
- Regulatory Knowledge: awareness of local regulations, especially regarding data privacy (e.g., GDPR), to ensure compliance in all outreach activities.
- Ability to tailor outreach strategies that respect and address client’s high focus on data privacy and protection.

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Desirable Skills

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- Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
- Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
- Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
- Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
- Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
- Critical Thinking: Evaluating information and arguments, leading to informed a

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Inicio > Empleo > Empleo Comercio > Empleo Director de cuentas > Empleo Director de cuentas en Barcelona > Swedish Speaking Google Ads Onboarding Account Manager (Barcelona)

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